Emma Blankenship
Jonesboro
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail or food settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Cashier/Catering/Back of House Team Member
Tacos 4 Life
04.2023 - Current
- Processed customer transactions efficiently using POS system.
- Maintained accurate cash drawer, ensuring financial integrity during shifts.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints with effective communication and problem-solving skills.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
- Collaborated with kitchen staff to streamline food prep processes, enhancing service efficiency.
- Delivered catering orders to clients, ensuring timely and accurate service.
Sales Associate
Walmart
10.2022 - 02.2023
- Assisted customers with product selection to enhance shopping experience.
- Processed transactions efficiently, ensuring accurate cash handling and record maintenance.
- Maintained merchandise presentation standards through regular restocking and organization.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
Server
Golden Corral Buffet and Grill
04.2022 - 10.2022
- Provided exceptional customer service by anticipating guest needs and ensuring a positive dining experience.
- Resolved customer complaints promptly, fostering a positive atmosphere and encouraging repeat business.
- Maintained cleanliness and organization of dining area to uphold health regulations and enhance guest comfort.
- Cultivated warm relationships with regular customers.
Host/Togo Specialist
Fuji Japanese Steakhouse
03.2021 - 04.2022
- Welcomed guests warmly and efficiently managed seating arrangements to enhance guest experience.
- Coordinated with kitchen staff to ensure timely service and accurate order fulfillment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Phlebotomy Certification - Phlebotomy
Black River Tech
Pocahontas, AR10-2025
High School Diploma -
Jonesboro High School
Jonesboro, AR05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Conflict resolution
Timeline
Cashier/Catering/Back of House Team Member
Tacos 4 Life
04.2023 - Current
Sales Associate
Walmart
10.2022 - 02.2023
Server
Golden Corral Buffet and Grill
04.2022 - 10.2022
Host/Togo Specialist
Fuji Japanese Steakhouse
03.2021 - 04.2022
Phlebotomy Certification - Phlebotomy
Black River Tech
High School Diploma -
Jonesboro High School
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