Emma Fitzgerald
Corning
Summary
Dedicated and hardworking professional with a strong background in both hands-on outdoor labor and accounting assistance. Skilled in performing physically demanding tasks with efficiency, reliability, and attention to detail. Experienced in supporting financial operations, including data entry, record-keeping, and reconciling accounts. Adept at multitasking, problem-solving, and maintaining accuracy in both manual and administrative roles. A committed team player with a strong work ethic, adaptability, and a keen eye for organization and efficiency. Ready to contribute to a dynamic workplace with a blend of physical stamina and analytical skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatch Operator/911 Operator
Corning Police Department
12.2023 - Current
- Organized training sessions for new dispatch operators, fostering growth within the team.
- Contributed to increased caller satisfaction by consistently providing accurate and timely information.
- Managed high call volumes while maintaining exceptional customer service standards during peak times.
- Reduced response times for emergency services with efficient dispatching of appropriate units.
- Maintained updated and detailed records of calls in physical and electronic database.
- Assisted callers in emergency situations with appropriate information and support.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
Rice Grader
Riceland Foods, Inc - Rice Division
09.2023 - 11.2023
Electrician
Cache Valley Electric Co.
02.2023 - 07.2023
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Stored and maintained power tools and equipment for each job.
Bank Teller
Riverbank
02.2022 - 02.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Dealt with Debits, Credits, Accounts Recievable and Accounts Payable.
Rice Grader
Riceland Foods, Inc - Rice Division
09.2021 - 12.2021
- Maintained the correct grade for rice and beans on the truck drivers tickets.
- Ensured the Customers were satisfied and had the correct numbers.
- Operated heavy, complex equipment safely to minimize accidents.
- Inspected and maintained equipment for sorting.
Education
Associates - Accounting And Business
Black River Technical College
Pocahontas, AR12-2025
High School Diploma -
Corning Highschool
Corning, AR05-2020
Skills
- Dispatch software
- Problem-solving
- Attention to detail
- Verbal and written communication
- Microsoft Excel expertise
- Computer skills
- Customer service
- Friendly, positive attitude
Certification
- Accounting Assistant Certificate
- Arkansas Crime Information Center Cetificate
Timeline
Dispatch Operator/911 Operator
Corning Police Department
12.2023 - Current
Rice Grader
Riceland Foods, Inc - Rice Division
09.2023 - 11.2023
Electrician
Cache Valley Electric Co.
02.2023 - 07.2023
Bank Teller
Riverbank
02.2022 - 02.2023
Rice Grader
Riceland Foods, Inc - Rice Division
09.2021 - 12.2021
Associates - Accounting And Business
Black River Technical College
High School Diploma -
Corning Highschool
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