Summary
Overview
Work History
Education
Skills
Affiliations
Elected Leadership Positions
Awards
Timeline
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Emma Young

Conway

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Island Snow
05.2025 - Current
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Collaborated with kitchen staff to streamline order delivery and enhance efficiency.
  • Trained new servers on menu items and service protocols for optimal performance.
  • Maintained cleanliness and organization of dining area, adhering to health standards.

PSC

UAMS NICU
06.2025 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Experience in Hearing Screening

Urban Air
09.2021 - 08.2023
  • Responsible for caring for children and ensuring they are following rules, ensuring employees are following all rules, making schedules, managing payroll errors, hiring employees, firing employees, ordering stock items, and organizing company hours on the website as well as the door.

Bluehouse Bakery
10.2020 - 08.2023
  • Responsible for greeting and serving customers, busing tables, cleaning restaurant, and food prep.

River Center
06.2021 - 07.2023
  • Control the scoreboard for basketball or manage the book (foul count and points per player).

Education

Ringgold Elementary
01.2015

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Benton Middle School
01.2017

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Benton Junior High
01.2019

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Benton High School
01.2023

No Degree - Nursing BSN

University of Central Arkansas
Conway
05-2027

Skills

  • CPR certified
  • Strong work ethic
  • Exceptional customer service
  • BLS certified
  • Guest engagement

Affiliations

  • Honors Society: 9- 12th grade
  • Volleyball: 7th grade
  • Cross Country: 11th grade
  • Tennis: 9- 12th grade
  • National Honors Society: 12th grade
  • FCA:11- 12th grade
  • Arkansas Scholar: 10-12th grade

Elected Leadership Positions

  • Girls Tennis Captain: 11th grade - Selected by the Benton tennis team.
  • Student Aide: 11th, 12th grade – Selected by Benton High school staff to serve as an office aide and teacher aide.
  • Assistant Manager: 12th grade, summer before college - Selected by Supervisor at Urban Air Adventure Park.
  • Staff: 9-12th grade - Selected by Camprenu faculty.

Awards

Advanced Placement courses: AP English Language - 11th grade, AP English Literature - 12th grade, College Algebra - 12th grade, AP Environmental Science - 12th grade, All-Conference in Tennis: 11th grade, Math award: 10th grade, Served on several family mission trips: 9-12th grade

Timeline

PSC

UAMS NICU
06.2025 - 08.2025

Server

Island Snow
05.2025 - Current

Urban Air
09.2021 - 08.2023

River Center
06.2021 - 07.2023

Bluehouse Bakery
10.2020 - 08.2023

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Benton Middle School

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Benton Junior High

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Benton High School

Ringgold Elementary

No Degree - Nursing BSN

University of Central Arkansas

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