Eric Gehrung
Largo
Summary
Demonstrate leadership in retail operations by training staff and optimizing store layouts to enhance customer experience and boost sales. Successfully resolve customer complaints, ensuring high satisfaction and loyalty while maintaining compliance with safety regulations and company policies.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Sunshine Ace Hardware
Largo
01.2025 - Current
- Trained new staff on customer service techniques and store policies.
- Managed inventory levels and ensured stock availability on the sales floor.
- Handled cash register operations and processed transactions accurately.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with team members to optimize store layout for better sales flow.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
Assistant Manager
DG Ace Hardware
Sarasota
05.2022 - 09.2024
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Delegate daily tasks to fellow associates
- Collaborated with team members to optimize store layout for better sales flow.
- Managed cash handling, store transfers, and deliveries to ensure accurate transactions and efficient operations.
- Obtained certification to ensure proper handling and refilling of propane for customer needs.
- Receive Postal Orders from Stihl, Hillman, and other vendors
- Certified in Propane Refills
- Collaborated with team members to redesign store layout, improving customer navigation and increasing sales flow.
- Programmed and cut Car keys
CSAII/ Merchandiser
Lowes
Bradenton
10.2016 - 04.2022
- Delivered excellent customer service to all guests
- Loaded, stocked, and ordered merchandise to maintain optimal inventory levels.
- Planogram resets throughout the store
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Scanned and received incoming merchandise
- Worked in retail store located in Bradenton, FL from 2020 to 2022.
- Employed at retail location in Sarasota, FL during 2016 and 2017.
- Worked at retail establishment in Tampa, FL from 2017 to 2018.
- Maintained a clean and organized work environment at all times.
- Monitored inventory levels to ensure product availability and timely restocking, reducing customer wait times.
- Regularly monitored store shelves to ensure product availability and restocked merchandise.
Production
C2 Imaging
Honesto
08.2018 - 03.2020
- Trimmed, kit, and packaged small format materials (Brochures, Business Cards, Banners, etc.)
- Performed repairs and maintenance on machinery throughout the work area to ensure optimal functionality.
- Assisted with installations, distribution,and delivery of large projects
- Monitored inventory levels and ordered materials.
- Developed an organized in-house space for storing new client merchandise to enhance inventory management.
- Regularly kept up to date with work orders' status
- Coordinated with production, graphic design, and web design teams to streamline production of corporate communications materials.
Barista
Mountain Comforts Coffee Cafe
Bradenton
08.2016 - 01.2017
- Accommodating guest with numerous services
- Handled register and transaction duties to ensure accurate sales processing
- Accommodating guest with numerous services
- Cleaned upholstery, windows, and lavatories to maintain cleanliness standards.
- Restock dining caddies, baked goods, beverages.
Server
Cheddars Scratch Kitchen
St. Petersburg
09.2015 - 06.2016
- Provided food and beverage services to guests provided to guests
- Accommodating needs and special requests for our guests
- Assisted restaurant staff in daily operations in all areas of the restaurant
- Created memorable experiences to encourage guest loyalty
- Food and wine services to members and guests.
- Set up rooms for large events. ( Weddings, Showers, Bar Mitzvahs, etc.)
- Assisted in all areas of the Club (Kitchen, Offices, Restaurant, Events)
Server
Tampa Palms Golf and Country Club
Tampa
10.2013 - 08.2015
- Cleaned, repaired, and rented Uhaul trailers, trucks, and storage units to enhance customer satisfaction.
- Managed inventory of Uhaul merchandise and products to ensure availability.
- Operated cash register, processed daily deposits, and stocked/ordered merchandise to maintain efficient operations.
Customer Service Rep.
U-Haul Moving & Storage
Tampa
08.2013 - 09.2014
- Ensured cleanliness and functionality of equipment to support safe operations.
- Advanced to head of maintenance role after one year of dedicated service.
- Developed and implemented strategies for streamlined monthly facility reviews.
- Promoted to head of maintenance after a year.
- Instructed team on proper equipment usage to enhance safety and compliance.
Head of Maintenance
Youfit Health Clubs
Margate
11.2011 - 05.2013
- Delegated responsibilities to team members to enhance workflow.
- Coordinated and completed overnight/daily renovation projects to ensure timely updates.
- Became supervisor after my first year
- Promoted to supervisor after successful first year, demonstrating leadership skills.
- Conducted regular performance reviews with manager to align on goals and expectations.
Supervisor
Officemax
Coral Springs
06.2010 - 10.2011
- Assisted in crate building and shipping/receiving to ensure timely delivery of products.
- Managed HAZMAT deliveries to ensure compliance with safety regulations.
- Handled HAZMAT deliveries.
- Cleaned and Renovated Warehouse .
- Collaborated with management to improve store layout and visual displays.
- Collaborated with management to enhance store layout and visual displays for improved customer engagement.
Education
Magnet Highschool Diploma -
Pompano Beach Highschool
Pompano Beach, Fl01-2010
Skills
- Assistant management
- Retail operations
- Retail customer service
- Punctual attendance
- Retail inventory management
- Logistics coordination
- Employee supervision
- Store layout optimization
- Timekeeping management
- Workplace safety compliance
- Time management
- Conflict resolution
- Customer relations
- Employee engagement
- Sales analysis
- Task delegation
- Operate forklifts
- Talent development
- Employee relations
- Scheduling planning
- Task delegation
Affiliations
Member and troop leader of Boy Scouts of America. 2005-2010
Timeline
Assistant Manager
Sunshine Ace Hardware
01.2025 - Current
Assistant Manager
DG Ace Hardware
05.2022 - 09.2024
Production
C2 Imaging
08.2018 - 03.2020
CSAII/ Merchandiser
Lowes
10.2016 - 04.2022
Barista
Mountain Comforts Coffee Cafe
08.2016 - 01.2017
Server
Cheddars Scratch Kitchen
09.2015 - 06.2016
Server
Tampa Palms Golf and Country Club
10.2013 - 08.2015
Customer Service Rep.
U-Haul Moving & Storage
08.2013 - 09.2014
Head of Maintenance
Youfit Health Clubs
11.2011 - 05.2013
Supervisor
Officemax
06.2010 - 10.2011
Magnet Highschool Diploma -
Pompano Beach Highschool