Summary
Overview
Work History
Education
Skills
Timeline
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Erin Anderle

Mena

Summary

Dynamic Executive Director of Marketing and HR at Lifeline Service Dogs, adept at strategic planning and relationship building. Successfully enhanced operational efficiencies and secured funding through innovative partnerships. Proven leader in staff management, fostering engagement and morale during transitions, while driving organizational growth and sustainability.

Overview

8
8
years of professional experience

Work History

Executive Director of Marketing and HR

Lifeline Service Dogs
07.2024 - Current
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Drove strategic improvements to enhance operational and organizational efficiencies.

Owner/trainer

Happy Tails Pet Services L.L.C
10.2020 - 09.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Assistant Trainer

Ground Zero Emergency Training Center
07.2017 - 07.2020
  • Filed, organized and archived training materials to support future trainings.
  • Collaborated with fellow trainers to develop innovative teaching methods, fostering an environment of continuous learning and growth.
  • Took on duties monthly such as reporting and itemizing kennel reports to present to board members at monthly meetings.
  • Established rapport with trainees through active listening and open communication techniques, creating a positive learning environment.

Education

Mena High School
Mena, AR
05.2017

Skills

  • Community engagement
  • Program management
  • Strategic planning
  • Project management
  • Operations management
  • Staff management
  • Relationship building
  • Public speaking
  • Program leadership
  • Leadership development
  • Innovation and creativity
  • Business management
  • Marketing
  • Operational planning
  • Fundraising

Timeline

Executive Director of Marketing and HR

Lifeline Service Dogs
07.2024 - Current

Owner/trainer

Happy Tails Pet Services L.L.C
10.2020 - 09.2025

Assistant Trainer

Ground Zero Emergency Training Center
07.2017 - 07.2020

Mena High School

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Erin Anderle