Erin Rogers
Summary
Customer-focused individual with proven experience in customer service, team leadership, and creating positive environments, seeking the Assistant Store Manager position at Claire's. Demonstrated ability to manage diverse responsibilities, communicate effectively, and contribute to a successful team. Eager to leverage these transferable skills to drive sales, enhance customer experience, and support store operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Teacher
Wild About Learning West
08.2023 - 12.2024
- Managed classroom activities for up to 10 children, creating a positive and inclusive learning environment.
- Communicated effectively with parents regarding children's progress.
- Collaborated with colleagues on curriculum development and organized daycare events.
- Implemented a consistent daily schedule, improving children's focus and transitions.
Assistant Teacher
Wild About Learning West
10.2022 - 08.2023
- Supported the Lead Teacher in daily classroom operations, demonstrating adaptability and a willingness to learn.
- Provided individual attention and support to students, highlighting patience and empathy.
After School Mobi Instructor
MOBIUS
08.2021 - 10.2022
- Led activities for groups of 14 children, engaging them in a fun and interactive learning environment.
- Created a safe and positive environment for children to explore and learn.
Flight Crew Member
DEFY Trampoline Park
09.2019 - 08.2021
- Provided exceptional customer service (25-75 interactions/shift), ensuring a safe and enjoyable guest experience.
- Drove sales through product recommendations and upselling, consistently exceeding targets and earning top promotional sales honors for three consecutive months.
- Coordinated ~20 birthday parties/events, showcasing strong organizational skills and resulting in positive customer feedback.
- Managed inventory and supported opening/closing procedures, contributing to efficient store operations.
- Responded to emergencies, demonstrating quick thinking and problem-solving skills.
Education
Diploma -
Bentonville High School
Bentonville, AR05.2020
Skills
- Customer Service
- Sales (Upselling, POS)
- Teamwork
- Communication
- Organization
- Problem-Solving
- Cash Handling
- Microsoft Word
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Lead Teacher
Wild About Learning West
08.2023 - 12.2024
Assistant Teacher
Wild About Learning West
10.2022 - 08.2023
After School Mobi Instructor
MOBIUS
08.2021 - 10.2022
Flight Crew Member
DEFY Trampoline Park
09.2019 - 08.2021
- CPR/AED Certification
- First Aid Certification
Diploma -
Bentonville High School
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