Ershad Ismail Gani
Bentonville,AR
Summary
Engineering leader with 15+ years of experience delivering large-scale retail technology solutions at Sam’s Club (Walmart). Proven track record of leading cross-functional teams, driving next-generation POS transformations, and owning end-to-end delivery of mission-critical systems. Strong expertise in scaling teams, improving operational efficiency, and influencing enterprise architecture decisions.
Overview
16
16
years of professional experience
Work History
Staff Software Engineer
Sam’s Club (Walmart Inc.)
Bentonville, AR
11.2021 - Current
- Led a 12-engineer team to design and deliver next-generation POS (Self-Checkout & Mobile Checkout) on a shared Walmart platform.
- Stepped into leadership during organizational transition, rebuilding team structure, defining roadmap, and successfully re-initiating a previously scrapped POS initiative.
- Conducted gap analysis between legacy and modern platforms, aligning product, UX, and engineering to define execution strategy, timelines, and resource planning.
- Drove end-to-end delivery ownership including architecture, backlog definition, sprint execution, and production rollout.
- Partnered with product and business stakeholders to prioritize features and align on delivery milestones across multiple releases.
- Scaled team capability by mentoring engineers, enabling senior developers to own features end-to-end (design → development → deployment → support).
- Established balanced workload planning, improving sprint predictability and team productivity.
- Implemented structured performance management, coaching underperforming team members and driving accountability through data-driven tracking.
- Built and led observability and incident response improvements, enabling faster root cause analysis and reducing production risk.
- Took ownership of critical production incidents, driving resolution, rollback strategy, and cross-team data correction for large-scale transaction impacts.
- Authored and presented COE (Correction of Errors) reports to architecture leadership, influencing system reliability improvements.
- Drove cost optimization initiatives, including development of an internal Visual QA tool, reducing dependency on external tools and lowering operational costs.
- Actively contributed to Change Advisory Board (CAB) to ensure safe and compliant production deployments.
- Led white-glove production rollout support, ensuring smooth adoption and rapid issue resolution during initial deployment phases.
- Recognized with People Leader, Exemplary Leader, and Bravo Awards for leadership and technical excellence.
Software Developer
Kitestring Technical Services, Inc.
Bentonville, AR
08.2016 - 11.2021
- Lead front-end developer for Next generation Sam’s self checkout POS; designed and developed GUI base for self checkout screens.
- Developed business logic for membership validation, payments, voids, rewards, and donation campaigns.
- Contributed to Walmart China and Japan deployments for Self Checkout and Scan & Pay systems.
- Interacted with business for requirement analysis and provided feasible technical solutions.
- Supported production stores and resolved live issues effectively.
- Tech Stack: C, C++, Java, JavaScript, HTML5/CSS3, Dojo, XML.
Software Developer
Tata Consultancy Services Ltd.
Pune, India
05.2010 - 07.2016
- Developed diagnostic software for automotive ECUs using C/C++ and ISO/SAE standards.
- Implemented communication protocols like CAN, KWP, and ISO 15765 for vehicle diagnostics.
- Built dynamic link libraries for communication between diagnostic devices and host PC applications.
- Implemented SAE-J2534 functionalities for ECU communication.
- Served as onsite coordinator between client and offshore team; created high-level and low-level design docs.
- Responsible for unit test plans, code coverage validation, and memory leak testing.
- Delivered Ford Climate Control Module software handling actuator control and functional validation.
- Tech Stack: C, C++, AQTime, MS Visual Studio, VSS, SharePoint, Teamcenter (VESM).
Education
B.E. - Computer Science & Engineering
Anna University
IndiaSkills
- Team Leadership
- Strategic Execution
- Cross-Functional Alignment
- POS Systems
- Operational Excellence
- Incident Management
- Mentorship & Talent Development
- Reactjs / React Native
Front-End Architecture
CI/CD & Observability
Timeline
Staff Software Engineer
Sam’s Club (Walmart Inc.)
11.2021 - Current
Software Developer
Kitestring Technical Services, Inc.
08.2016 - 11.2021
Software Developer
Tata Consultancy Services Ltd.
05.2010 - 07.2016
B.E. - Computer Science & Engineering
Anna University