Summary
Overview
Work History
Education
Skills
IDIOMAS
Timeline
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Esteban David Pilaszek

Esteban David Pilaszek

Corrientes

Summary

Professional technical leader with proven ability to spearhead complex projects and drive innovative solutions. Adept in software development, systems architecture, and project management. Strong emphasis on team collaboration and delivering results in dynamic environments. Known for adaptability and reliability. Skilled in coding, debugging, and optimizing performance.

Overview

18
18
years of professional experience

Work History

Technical Lead

Lenovo
09.2022 - Current
  • Diagnosed and repaired mechanical issues, ensuring optimal equipment performance.
  • Conducted routine maintenance, minimizing downtime and enhancing operational efficiency.
  • Trained junior technicians on equipment handling and troubleshooting techniques.
  • Developed training materials to enhance skills and knowledge among staff members.

TSS - Technical Support Specialist

IBM Argentina SA
09.2015 - 03.2022
  • General Technical Support for IBM brand software and hardware, as well as for brands that have working agreements with the company, such as CISCO, LENOVO, and LEXMARK.
  • Resolved complex technical issues for end-users, enhancing overall customer satisfaction.
  • Provided troubleshooting support for software and hardware applications, improving response times.

Audit Analyst

BDO Argentina
05.2015 - 09.2017
  • Responsible for the external concurrent audit of the SUMAR program in the NEA region
  • Worked effectively in fast-paced environments.

Technical Support Engineer

Centro De Cómputos Provincia De Corrientes
07.2010 - 09.2015
  • Provided technical support for hardware and software issues, ensuring timely resolution for customer inquiries.
  • Diagnosed and troubleshot network connectivity problems, improving overall service reliability.
  • Assisted in the implementation of new support tools, enhancing team efficiency and response times.
  • Documented technical procedures and solutions, contributing to knowledge base for future reference.

Technical Support Engineer

Secretaría General De La Gobernación
01.2010 - 06.2010
  • Fellow at the General Secretariat of the Government. "Survey of the fiber optic network in the city of Corrientes Capital." UNNE-Government of Corrientes Agreement.
  • Collaborated with cross-functional teams to resolve complex technical issues, ensuring seamless customer experience.
  • Trained junior staff on troubleshooting techniques and best practices, fostering skill development within team.

Technical Support Engineer

SISCOM
02.2008 - 01.2009
  • PC repair, networking, server setup and installation.

Education

Bachelor of Information Systems - Information Systems

Universidad Nacional Del Nordeste
Corrientes, Argentina
08.2014

Skills

  • Database management
  • Team collaboration skills
  • Network management
  • Proficient in office tools
  • Experience with IBM Watson and Cloud
  • Crisis management expertise
  • Integrated hardware and software knowledge
  • Problem analysis
  • Issue investigation

IDIOMAS

Inglés
Portugués
Español

Timeline

Technical Lead

Lenovo
09.2022 - Current

TSS - Technical Support Specialist

IBM Argentina SA
09.2015 - 03.2022

Audit Analyst

BDO Argentina
05.2015 - 09.2017

Technical Support Engineer

Centro De Cómputos Provincia De Corrientes
07.2010 - 09.2015

Technical Support Engineer

Secretaría General De La Gobernación
01.2010 - 06.2010

Technical Support Engineer

SISCOM
02.2008 - 01.2009

Bachelor of Information Systems - Information Systems

Universidad Nacional Del Nordeste

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Esteban David Pilaszek