Evan James
Bentonville
Summary
Assistant Golf Professional with proven expertise in daily operations management and member engagement enhancement. Demonstrated success in executing events and managing inventory effectively. Adaptable and proactive, with strong problem-solving skills and a history of building solid relationships with clients and team members. Committed to driving team success and delivering positive outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Golf Professional
Pinnacle Country Club
Rogers
08.2022 - Current
- Managed daily operations of golf shop and member services to ensure smooth functioning.
- Developed strong relationships with members to enhance overall club experience.
- Prepared detailed reports on revenue generated from facility activities.
- Provided training and support to junior staff on customer service practices.
- Oversaw inventory management in pro shop, ensuring timely restocking of merchandise.
- Supported special events held at facility, contributing to successful execution.
- Handled office duties, including answering phones and scheduling tee times and private lessons.
- Ran successful golf camp for diverse skill levels, boosting client base and revenue.
ATM Specialist
CGM Enterprises
Bentonville
01.2019 - 08.2023
- Ensured ATM functionality through regular inspections and troubleshooting.
- Coordinated cash replenishment schedules to maintain operational efficiency.
- Managed inventory of ATM supplies and equipment for streamlined operations.
- Implemented security measures to safeguard ATMs from potential threats.
- Resolved customer complaints promptly while delivering exceptional service.
- Configured settings on new ATM machines per bank standards.
- Monitored, tracked, and reported status of all ATMs in assigned area.
Golf Caddie
Alotian Golf Club
Roland
03.2016 - 08.2018
- Assisted golfers in club selection and course navigation to enhance performance.
- Provided real-time advice on course conditions and strategies to optimize play.
- Collaborated with staff to uphold high service standards and operational efficiency.
- Demonstrated exceptional communication skills while engaging with diverse clientele.
- Created an enjoyable atmosphere for players through friendly interactions during rounds.
- Maintained cleanliness of all equipment utilized by golfers throughout play.
Auto Body Repair Technician Assistant
James Paint&Body
North Little Rock
01.2015 - 08.2018
- Assisted technicians in disassembling damaged vehicle components for efficient repairs.
- Prepared surfaces for painting through effective sanding and cleaning procedures.
- Collaborated with team members to enhance workflow and communication processes.
- Performed minor repairs, including bumper, fender, and body panel replacements.
- Scanned computer systems for diagnostic trouble codes related to vehicle issues.
- Provided accurate estimates of repair time based on customer inquiries.
- Removed upholstery, accessories, and panels to access vehicle body components.
- Inspected repairs to ensure paint matching and body appearance standards.
Education
Bachelor Of Science (BS) - Animal Science
University of Arkansas
Fayetteville, Arkansas, AR05-2022
Skills
- Golf operations management
- Inventory control
- Member engagement strategies
- Event planning and coordination
- Revenue analysis
- Customer relationship management
- Cash handling
- Security procedures
- Technical assistance
- Data reporting
- Staff development
- Remote technical support
- Basic accounting principles
- Microsoft Excel proficiency
- Operating systems expertise
References
References available upon request.
Timeline
Assistant Golf Professional
Pinnacle Country Club
08.2022 - Current
ATM Specialist
CGM Enterprises
01.2019 - 08.2023
Golf Caddie
Alotian Golf Club
03.2016 - 08.2018
Auto Body Repair Technician Assistant
James Paint&Body
01.2015 - 08.2018
Bachelor Of Science (BS) - Animal Science
University of Arkansas