Fabiola Urdaneta
Buenos Aires
Summary
A hardworking and passionate job seeker with strong organizational skills eager to start working & help team achieve company goals. 🏆
Overview
15
15
years of professional experience
Work History
Project Manager Team Leader (Remote)
Modsquad
Sacremento , California
03.2020 - Current
- Worked with a team of more than 50 professionals, and 3 APMs focused on meeting project needs, KPIs and keeping a friendly and fun remote working environment.
- Achieved project deadlines, QBR calls, weekly reports about KPIs from the team and other highlights.
- Identified plans and resources required to meet project goals and objectives.
- Drove team success through shared vision and recognition of quality performance. Giving space for feedback from the team so that we could improve the areas of opportunity.
- Updated operational methods, tracked information and compiled data to improve efficiency. Constant changes and improvement in order to succeed.
- Modified and directed project plans to meet organizational needs.
- Reported regularly to managers about KPI progress, team morale technical problems.
Sales Assistant
Bianchi Bros Co,
Buenos Aires, Distrito Capital
05.2019 - 03.2020
- Assisted luxury customers with prompt and polite support in-person and via telephone, chat and email.
- Worked independently with minimal supervision.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Fielded customer questions to share information about products, availability and pricing.
- Built relationships with customers and community to promote long term business growth.
- Exceptional computer skills
- Prioritized tasks and projects to meet tight deadlines.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Generated advertising brochure for vendor use.
Executive Assistant
Xerox Mexicana SA
Mexico City, Distrito Federal
07.2018 - 05.2019
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Created expense reports, budgets and filing systems for management team.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Answered high volume of phone calls and email inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated corporate events
- Promoted team productivity by keeping supplies organized and well-stocked.
- Executed basic banking and bookkeeping tasks.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
Executive Administrative Assistant
Akron Shipping CA
Valencia, Carabobo
08.2015 - 04.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Scheduled appointments and handled calenders for senior leadership.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets and filing systems for management team.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Trained junior office staff in correct procedures and reporting requirements.
Personal Assistant to the President
Cyberlux de Venzuela CA
Valencia, Carabobo
02.2013 - 07.2015
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Organized and attended meetings and compiled related documents and reports.
- Arranged domestic and international travel plans and itineraries.
- Coordinated and planned vacations for family.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Picked up and dropped off clients at airport.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Executive Assistant to the General Manager
AS Carabobo SA
Valencia, Carabobo
04.2011 - 12.2012
Receptionist & Vip Guest Services
Crowne Plaza Maruma Hotel & Casino
Maracaibo, Zulia
01.2011 - 03.2011
Event Marketing Coordinator
Aguamania CA
Maracaibo, Zulia
04.2008 - 11.2010
Education
Bachelor International Trading -
Alejandro Humbold
Republica Bolivariana De Venezuela 2018
Skills
- Project Management
- Team Bonding
- Processes and Procedures
- Performance Evaluations
- Client Relations
- Account Development and Networking
- Performance Improvement
- Project Development
- Workflow Planning
- Managing Subcontractors
- Project Goals and Milestones
- Staff Training
Timeline
Project Manager Team Leader (Remote)
Modsquad
03.2020 - Current
Sales Assistant
Bianchi Bros Co,
05.2019 - 03.2020
Executive Assistant
Xerox Mexicana SA
07.2018 - 05.2019
Executive Administrative Assistant
Akron Shipping CA
08.2015 - 04.2018
Personal Assistant to the President
Cyberlux de Venzuela CA
02.2013 - 07.2015
Executive Assistant to the General Manager
AS Carabobo SA
04.2011 - 12.2012
Receptionist & Vip Guest Services
Crowne Plaza Maruma Hotel & Casino
01.2011 - 03.2011
Event Marketing Coordinator
Aguamania CA
04.2008 - 11.2010
Bachelor International Trading -
Alejandro Humbold
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