Facundo Bruno
Sales / Costumer Success
Ciudad Evita
Summary
Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Development Representative
WebStreet
06.2024 - 12.2024
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Regional Sales Manager
Cloudbeds
03.2023 - 06.2024
- As a Market Manager at Cloudbeds, I played a pivotal role in driving sales and expanding market presence in the South Latin America region
- My responsibilities included developing and executing strategic sales plans, managing key accounts, and cultivating strong relationships with independent hotels and other hospitality clients
- Key Achievements: - Spearheaded regional sales initiatives that led to a 25% increase in annual revenue
- - Established and nurtured relationships with over 45 key accounts, ensuring high customer retention and satisfaction
- - Conducted market research to identify new business opportunities and tailored solutions to meet client needs
Sales Development Representative
Cloudbeds
02.2022 - 03.2023
- As a Sales Development Representative at Cloudbeds, I was responsible for generating and qualifying leads to support the sales pipeline in the South Latin America region
- Key Achievements: - Developed and executed targeted outreach campaigns, leading to a significant increase in lead conversion rates
- - Collaborated closely with the sales team to ensure seamless handoffs and effective follow-ups
- - Utilized CRM tools to track and manage leads, ensuring data accuracy and insightful reporting
Sales Manager
VeganCuts
05.2020 - 11.2021
- Company Overview: Helping spread the vegan lifestyle, regardless of how you live it, B2B sales, generating pipeline and conducting demos
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Experience Manager
Faena Hotel
04.2014 - 09.2020
- As a Concierge at Faena Hotel Buenos Aires, I provided exceptional guest service and personalized assistance to ensure a memorable stay for every guest
- My responsibilities included: - Welcoming guests upon arrival and providing information about hotel amenities, services, and local attractions
- - Assisting guests with restaurant reservations, transportation arrangements, and entertainment bookings
- - Handling guest inquiries, requests, and special needs promptly and professionally
- - Anticipating guest needs and proactively offering recommendations and solutions to enhance their experience
- - Building strong relationships with guests to foster loyalty and satisfaction
- - Collaborating with other hotel departments to coordinate guest activities and requests seamlessly
Education
Academic Diploma -
La Habra High School
Los Angeles, California 02.2005 - 06.2009
TKT CAMBRIDGE ASSESMENT - undefined
Cultura Inglesa
Buenos Aires, Argentina 03.2019 - 03.2020
Skills
HubSpot proficiency
Salesforce proficiency
Google Suites
Outbound sales management
Microsoft Office
Excellent communication and interpersonal skills
Attention to detail
Ability to multitask
Problem-solving skills
Customer-focused mindset
Proficiency in hospitality software
Proficiency in reservation systems
CRM management
CRM tracking
Cold calling
Customer relationship building
Lead qualification
Email outreach
Product demonstration
Personal Information
- Gender: Male
- Nationality: Argentine
Timeline
Sales Development Representative
WebStreet
06.2024 - 12.2024
Regional Sales Manager
Cloudbeds
03.2023 - 06.2024
Sales Development Representative
Cloudbeds
02.2022 - 03.2023
Sales Manager
VeganCuts
05.2020 - 11.2021
TKT CAMBRIDGE ASSESMENT - undefined
Cultura Inglesa
03.2019 - 03.2020
Experience Manager
Faena Hotel
04.2014 - 09.2020
Academic Diploma -
La Habra High School
02.2005 - 06.2009
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