Custumer service
Facundo Nahuel Cejas
Seller
Buenos Aires,Lanús
Summary
Always improving and prepare for any challenge.
Have lots of knowledge on computers and been talking english for over 20 years.
Also have much experiencia on custumer service.
Overview
7
7
Work History
Online Seller
Self Employed
Buenos Aires
01.2023 - Current
- Continuously improved website design and functionality by implementing user feedback, enhancing site navigation and overall user experience.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Created clear, precise and properly detailed product and service information on company website.
Delivery Driver
PedidosYa
Buenas Aires
12.2019 - 12.2022
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Filled out load paperwork and DOT-mandated log books.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Verified accuracy of all deliveries against order forms.
Cashier Manager
Cremolati
Buenos Aires
03.2015 - 01.2018
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
Skills
- Online Advertising
- Shipping management
- Online platforms
- Inventory Management
- Fluently English speaker from more then 25 years
Languages
English
Bilingual or Proficient (C2)
Español
Bilingual or Proficient (C2)
Additional Information
Always adapt to any challenge and always ready to get feedback and improve.
Timeline
Online Seller
Self Employed
01.2023 - Current
Delivery Driver
PedidosYa
12.2019 - 12.2022
Cashier Manager
Cremolati
03.2015 - 01.2018