Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Inter-American Performance Materials
10.2024 - Current
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained inventory of office supplies and placed orders.
Developed filing system for historical documents, preserving important company records and improving access to information.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Office Manager/CIC Coordinator
Doggett Freightliner
01.2019 - 06.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Entered data, generated reports, and produced tracking documents.
Monitored front areas so that questions could be promptly addressed.
Shift Manager
Mcdonalds
08.2013 - 12.2018
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Excelled in every store position and regularly backed up front-line staff.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
High School Diploma -
Van Buren High School
Van Buren
05-2015
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Microsoft Excel
File organization
Microsoft outlook
Administrative support
Time management
Customer and client relations
Critical thinking
Strong problem solver
Documentation and recordkeeping
Office management
Professional communication
Database entry
Scheduling and calendar management
Recordkeeping
Verbal communication
Data organization
Deadline oriented
Microsoft PowerPoint
Timeline
Administrative Assistant
Inter-American Performance Materials
10.2024 - Current
Office Manager/CIC Coordinator
Doggett Freightliner
01.2019 - 06.2024
Shift Manager
Mcdonalds
08.2013 - 12.2018
High School Diploma -
Van Buren High School
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