Fallon Yeager
Palestine
Summary
Dental billing professional with proven track record in managing patient accounts and claims processing. Known for meticulous approach to detail and ensuring compliance with healthcare regulations. Strong team collaborator with focus on achieving results and adapting to changing needs, leveraging skills in claim resolution and patient communication.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Dental Billing Specialist
Graham Family Dental
Forrest City, AR
02.2024 - Current
- Processed dental claims efficiently, ensuring accurate billing and timely reimbursements.
- Analyzed insurance policies to optimize patient billing procedures and reduce denials.
- Collaborated with dental team to clarify treatment plans and enhance patient communication regarding costs.
- Conducted audits of patient accounts to identify discrepancies and implement corrective actions.
- Developed protocols for tracking unpaid claims, increasing follow-up effectiveness and reducing outstanding balances.
- Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
- Educated patients on their insurance benefits and coverage options, empowering them to make informed decisions regarding their dental care expenses.
Dental Insurance Biller
Cricket Dental
Helena, AR
02.2024 - Current
- Coordinated with dental providers to verify patient insurance benefits and eligibility prior to treatment.
- Processed dental insurance claims using advanced billing software, ensuring accuracy and compliance with regulations.
- Resolved discrepancies in claim submissions by investigating issues and collaborating with insurance companies.
- Educated patients on insurance coverage details, helping them understand their financial responsibilities for dental services.
- Analyzed billing processes regularly, identifying areas for improvement that increased operational effectiveness within the department.
- Expedited appeals process when necessary through comprehensive documentation support, improving likelihood of favorable outcomes.
Sales/Bookkeeping Administrative Assistant
HONDA OF FORREST CITY
Forrest City, AR
07.2018 - Current
- Assisted customers with purchasing new off-road vehicles, enhancing customer satisfaction and sales experience
- Maintained and managed new inventory through accurate data entry, ensuring up-to-date stock availability
- Ensured timely invoicing and payment tracking, resulting in improved cash flow management.
- Oversaw dealer certification for various brands, contributing to achievement of quarterly and monthly sales goals
- I collaborated with the office manager to complete daily duties, including processing invoices and managing inventory.
- Assisted with budget preparation and monitoring, providing valuable input to decisionmakers.
Registered Nurse
BRANDY DAVIS, MD.
Forrest City, AR
03.2017 - 08.2018
- Triage patients, obtaining medical histories and current conditions, and perform blood draws and laboratory tests.
- Chart each patient’s medical record, specifically obtaining drug screens and sending prescriptions per the MD or APN orders.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Triage patients obtain medical histories, current medical condition and diagnosis, draw blood work and other labs
Certified Nursing Assistant
Absolute Care Management Corporation
Wynne, AR
10.2015 - 04.2016
- I was previously employed by Absolute Care Management Corporation as a Primary Caregiver
- Supported patients and families by coordinating appointment schedules to facilitate timely medical care
- Assisted clients with activities of daily living and promoted their quality of life.
- Ensured delivery of high-quality care for patients and clients by adhering to best practices and protocols
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Through this organization I have worked with clients who need little care and others who are total care patients and who are bed bound patients
Education
Registered Nursing Program, Associate of Nursing - Nursing
CONCORDE CAREER COLLEGE
Memphis, TN10-2017
Associate of Arts Degree -
EAST ARKANSAS COMMUNITY COLLEGE
Forrest City, AR05-2010
Skills
- Accounts Receivable Management
- Dental Software Knowledge
- Financial Reporting
- Budgeting and Forecasting
- General Ledger Maintenance
- Software Proficiency
- Attention to Detail
- Billing management
- Time Management
- Organizational Skills
- Accounts Payable Management
- Expense management
- Teamwork
- Patient Communication
- Confidentiality
Certification
Typing: Words Per Minute (90)
Languages
English
References
- Ashley Long, (870) 530-1253
- Brooke Hyle, (870) 588-7564
- Randal Clark, (870) 317-4601
Timeline
Dental Billing Specialist
Graham Family Dental
02.2024 - Current
Dental Insurance Biller
Cricket Dental
02.2024 - Current
Sales/Bookkeeping Administrative Assistant
HONDA OF FORREST CITY
07.2018 - Current
Registered Nurse
BRANDY DAVIS, MD.
03.2017 - 08.2018
Certified Nursing Assistant
Absolute Care Management Corporation
10.2015 - 04.2016
Associate of Arts Degree -
EAST ARKANSAS COMMUNITY COLLEGE
Registered Nursing Program, Associate of Nursing - Nursing
CONCORDE CAREER COLLEGE