Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fiorella Pino

Rosario

Summary

Proven ability to manage administrative tasks, coordinate daily operations, and deliver excellent customer support, particularly through email communication. I enjoy problem-solving and thrive in team environments. Experienced in using Smartsheet, handling data entry, invoicing and interacting with customers on a daily basis. Managed calendar appointments and scheduled meetings for both internal/external teams and clients. Committed to maintaining efficiency. Always putting the customer first.

Overview

1
1
year of professional experience

Work History

Operations Assistant & Customer Service

Universal Business Team
01.2024 - Current
  • Solve problems timely and effectively, ensuring customer satisfaction.
  • Handle day to day customer concerns or complaints.
  • Update and enter new data in Smartsheet's.
  • Communicate with clients via email/phone.
  • Onboard new clients, adding them to smartsheets and coordinating and creating calendar invites.
  • Invoice customers before end of month.
  • Update forecast excel sheets.
  • Meetings with trainers, meetings with clients.
  • Collaborate with other departments such as sales or finance to resolve issues.


Education

High School Diploma -

One School Global Argentina
Rosario, Argentina
12-2023

Skills

  • Attention to detail
  • Positive attitude
  • Patient with clients
  • Enjoy problem solving
  • Love busy and fast paced days
  • Professional and friendly
  • Able to Prioritize tasks and like meeting deadlines
  • Customer support - effective and consistent communication
  • Concise and accurate messages
  • Proficient in Smartsheet
  • Proficient in outlook including calendar management, email organization etc
  • Time management and multitasking

Timeline

Operations Assistant & Customer Service

Universal Business Team
01.2024 - Current

High School Diploma -

One School Global Argentina

Similar Profiles

CREATE PROFILE
Fiorella Pino