Flavio Junior Bonilla Cardenas
Don Torcuato - Buenos Aires
Summary
Adept at transforming data into actionable insights, I significantly improved decision-making processes at Verisure Argentina. Leveraging advanced Excel, Power BI, and SQL skills, alongside a keen analytical mindset, I enhanced reporting accuracy and efficiency. My ability to build strong relationships and self-motivate ensured the successful training of teams and the implementation of report automation, driving business improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Reporting Analyst
Verisure Argentina
04.2021 - Current
- Developed custom reports to address specific business needs and support decision-making processes.
- Created visually appealing dashboards that effectively communicated key metrics to stakeholders.
- Trained team members on the use of reporting tools, increasing overall productivity within the department.
- Improved existing reporting by researching data sources, compiling data and designing output.
- Provided actionable insights through detailed analysis of complex datasets, driving business improvements.
- Prepared documentation for business analysts and updated client data.
- Implemented version control practices for all reports, improving traceability of changes over time.
- Applied advanced Excel functions and filters to support infrastructure.
Reporting Analyst
CAT Technologies
08.2018 - 11.2020
- Prepared documentation for business analysts and updated client data.
- Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.
- Trained team members on the use of reporting tools, increasing overall productivity within the department.
- Automated repetitive tasks, freeing up time for more strategic initiatives and reducing manual errors in reporting.
- Applied advanced Excel functions and filters to support infrastructure.
- Generated standard and custom reports to provide insights into business performance.
- Created dashboards to monitor and track key performance indicators.
Workforce Real Time Analyst
Comdata Group
06.2013 - 08.2018
- Improved service level performance by identifying trends in real-time data and making necessary adjustments to workforce allocation.
- Reduced absenteeism rates through efficient management of time-off requests and proactive communication with employees.
- Supported operations teams by providing timely and accurate information on agent availability and schedule adherence.
- Optimized schedules, forecasts and other tools to present to management.
- Prepared and maintained reports, dashboards and monthly packages.
- Boosted overall productivity, conducting regular performance analysis to identify opportunities for improvement in workforce management processes.
Education
Bachelor of Science - Computer Programming
Universidad Nacional De San Martin
San Martin, ArgentinaDiploma - Data Processing
Universidad Del CEMA
Buenos Aires, Argentina12.2024
High School Diploma -
Sor Juana Inés De La Cruz
Don Torcuato, Argentina12.2010
Skills
- Microsoft Excel
- Data Validation
- Power BI Experience
- Analytical mindset
- SQL Proficiency
- Report automation
- ETL processes
- Reporting efficiency and accuracy
- Data Analysis
- KPI Tracking
- Relationship Building
- Self Motivation
Certification
- Data Analytics, Coderhouse - 46 hours.
Languages
Spanish
Native language
English
Intermediate
B1
Portuguese
Elementary
A2
Timeline
Reporting Analyst
Verisure Argentina
04.2021 - Current
Reporting Analyst
CAT Technologies
08.2018 - 11.2020
Workforce Real Time Analyst
Comdata Group
06.2013 - 08.2018
Bachelor of Science - Computer Programming
Universidad Nacional De San Martin
Diploma - Data Processing
Universidad Del CEMA
High School Diploma -
Sor Juana Inés De La Cruz
- Data Analytics, Coderhouse - 46 hours.
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