Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Florencia Fazzari

Florencia Fazzari

Sales Team Leader
Buenos Aires

Summary

Sales professional with robust background in leadership and team management. Known for fostering collaborative environment and achieving significant sales milestones. Highly reliable and adaptable, consistently aligning team efforts with evolving business needs. Expertise in negotiation and conflict resolution, combined with results-oriented mindset.

Overview

6
6
years of professional experience

Work History

UK and EU Sales Team Leader

Spa Parts Vortex, Portsmouth
02.2024 - Current
  • Lead and supervise the UK & EU Sales Team, monitoring performance, conducting daily briefings, and coaching to achieve team targets. Increased sales by 7.4% this year so far.
  • Oversee the full sales cycle from quotations, invoicing, and payments to after-sales support, refunds, and credits.
  • Produce detailed reports (daily, weekly, monthly, quarterly, and yearly), including VAT and sales analysis for key accounts.
  • Collaborate cross-functionally with finance, purchasing, marketing, and IT.
  • Translate (English, French, Spanish) for websites, customer communications, and internal documents.
  • Represent the company at international trade shows, strengthening customer relationships.
  • Resolve escalated customer issues, ensuring high satisfaction.
  • Build and maintain relationships with important clients by addressing their needs and concerns.
  • Participate in meetings or conferences with senior management, providing updates on team performance and progress.

Assistant Manager

Sunglass Hut, Gunwharf Quays
04.2022 - 02.2024
  • Tracked progress of objectives and KPIs, analyzing sales data to drive results and become the second highest earning store in the UK.


  • Assisted in organizing and implementing store strategies to maximize sales.


  • Supervised team members, providing coaching and feedback to improve performance.


  • Motivated, guided, and mentored staff to create a positive working environment.


  • Trained new employees in company standards, customer service, and job duties.

Assistant Manager

Kurt Geiger, Sunglass Hut
05.2020 - 03.2022
  • Oversaw store operations including opening, closing, and cashing-up procedures.


  • Handled customer complaints professionally, ensuring satisfaction.


  • Monitored work quality and compliance with company policies and regulations.


  • Maintained security standards and back-of-house procedures.

Supervisor

Kurt Geiger, Gunwharf Quays
06.2019 - 05.2020
  • Delivered exceptional customer service while staying up to date with product trends.


  • Applied commercial awareness to adjust approach for maximum outcomes.


  • Maintained housekeeping and visual merchandising standards.

Education

Bachelor of Arts - Music and Musical Theatre

University Of Chichester
Chichester, United Kingdom
07.2019

High School Diploma -

French International School
Hong Kong
07.2016

Skills

  • Team management
  • Motivation techniques
  • Key account management
  • Customer retention
  • Upselling strategies
  • Revenue generation
  • Problem-solving
  • Business development
  • Closing techniques
  • Competitor analysis
  • Relationship building
  • Customer satisfaction

Languages

Spanish
French
English

Timeline

UK and EU Sales Team Leader

Spa Parts Vortex, Portsmouth
02.2024 - Current

Assistant Manager

Sunglass Hut, Gunwharf Quays
04.2022 - 02.2024

Assistant Manager

Kurt Geiger, Sunglass Hut
05.2020 - 03.2022

Supervisor

Kurt Geiger, Gunwharf Quays
06.2019 - 05.2020

Bachelor of Arts - Music and Musical Theatre

University Of Chichester

High School Diploma -

French International School

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Florencia FazzariSales Team Leader