Summary
Overview
Work History
Education
Skills
Timeline
Generic
Florencia Laura  Cassol

Florencia Laura Cassol

Mar del Plata

Summary

Driven by results, I excelled at ZOOM BAZAR, enhancing customer satisfaction and streamlining operations. Skilled in Operations Management and Teamwork, I successfully coordinated administrative tasks and led sales initiatives, significantly improving team efficiency and problem-solving capabilities. My approach combines strong leadership with effective multitasking, achieving notable operational improvements. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Encargada-Administrativa-Supervisora

ZOOM BAZAR
12.2021 - Current
  • Coordinación con el departamento de recursos humanos para la gestión administrativa.
  • Supervisión de la gestión en Tesoreria.
  • Comunicación telefónica y escrita con clientes de forma diaria,
  • Tramitación de documentos y comunicaciones internas en los circuitos de información de la empresa.

Vendedora-Cajera

ZOOM BAZAR
12.2021 - 08.2022
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Administrativa

ROSAE INDUMENTARIA
01.2018 - 11.2021
  • Gestión de facturas de la empresa.
  • Gestión de documentos y archivos en un sistema de archivo.
  • Gestionar el inventario.
  • Recepción de llamadas telefónicas, correos electrónicos y correspondencia, asegurando una comunicación fluida y eficiente.

Education

Liquidación De Sueldos

Instituto HILET
Mar Del Plata, Argentina

Auxiliar Administrativo Contable

Instituto HILET
Mar Del Plata, Argentina

High School Diploma -

E.E.S N°5 "Nicólas Avellaneda"
Mar Del Plata, Argentina

Skills

  • Customer Relations
  • Operations Management
  • Sales management
  • Staff Development
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking
  • Team Leadership
  • Project Planning

Timeline

Encargada-Administrativa-Supervisora

ZOOM BAZAR
12.2021 - Current

Vendedora-Cajera

ZOOM BAZAR
12.2021 - 08.2022

Administrativa

ROSAE INDUMENTARIA
01.2018 - 11.2021

Liquidación De Sueldos

Instituto HILET

Auxiliar Administrativo Contable

Instituto HILET

High School Diploma -

E.E.S N°5 "Nicólas Avellaneda"
Florencia Laura Cassol