Francisco Guido Hernandez
North Little Rock
Summary
Fast-thinking employee with over 6 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient/customer service.
Overview
6
6
years of professional experience
Work History
EMT
MEMS
05.2022 - Current
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient histories to assess and prioritize levels of care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Handled patient transfers from one medical facility to another.
- Immobilized patient for placement on stretcher and ambulance transport.
- Trained new EMTs on proper protocols and procedures.
- Dispensed medications and monitored patient reactions.
Waiter
Jose's Compadres
01.2021 - 04.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Trained new servers on restaurant policies and procedures.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bakker
Claudia's Canine Bakery
06.2018 - 08.2019
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Dishwasher
Casa Mexicana
08.2017 - 03.2018
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
Associate of Science - Physics
Pulaski Technical College
North Little Rock, AR05.2024
No Degree - EMT-B
South Arkansas Community College
El Dorado, AR07.2022
High School Diploma -
Wilbur D. Mills High School
Little Rock, AR05.2021
Skills
- Train Employees
- First Aid
- Neurological Assessments
- Transportation Methods
- Stair Chairs
- Cash Drawer Management
- Order Verification
- Total Payment Calculation
- Supply Restocking
- Safety and Sanitation
- Adaptable and Flexible
- Defibrillation and Resuscitation
Languages
Spanish
Native or Bilingual
Timeline
EMT
MEMS
05.2022 - Current
Waiter
Jose's Compadres
01.2021 - 04.2022
Bakker
Claudia's Canine Bakery
06.2018 - 08.2019
Dishwasher
Casa Mexicana
08.2017 - 03.2018
Associate of Science - Physics
Pulaski Technical College
No Degree - EMT-B
South Arkansas Community College
High School Diploma -
Wilbur D. Mills High School
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