Freddy Kendrick
Little Rock
Summary
With my B.A. degree in Social Work, I have experience with client advocacy, emotional support, and resource coordination. Utilizes strategic planning to develop effective care plans and interventions. Strong understanding of counseling techniques, crisis intervention, and community outreach. I'm currently in school obtaining my Master's Degree in Social Work to become a Licensed Master Social Worker (LMSW).
I am also a professional supply chain specialist prepared for logistical and operational roles. Proven ability to manage inventory, coordinate procurement, and ensure seamless supply processes. Strong focus on team collaboration and adaptable to changing needs, delivering consistent results. Reliable in maintaining organizational standards and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Supply Specialist
Army National Guard
12.2020 - Current
- Issue and receive small arms and secure and control weapons and ammunition in security areas.
- Oversaw supply requests, accountability, and receipts.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Established effective communication channels within the unit to facilitate information flow regarding supply status updates or requests promptly addressed.
- Acted as primary contact for supply chain management systems, tools, and data, and ran regular reports in support of supply chain business processes.
- Prepared unit and organizational supply documentation.
Barista
7 Brew
01.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing, serving high-quality beverages, while cultivating kindness.
Cashier
Walmart
09.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Adult Detention Officer
Pulaski County Sheriff's Department
06.2024 - 09.2024
- Supervising inmates in detention facilities, ensuring their safety and security, and maintaining order
- Conducting regular searches of inmate areas, monitoring inmate behavior, and escorting inmates to various locations within the facility
- Required to write reports of their activities and manage confrontational situations as they arise to maintain security.
- Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
- Promoted a safe environment for both inmates and staff through consistent monitoring of detention facility activity via surveillance cameras and regular patrols.
- Reduced the risk of security breaches by maintaining strict adherence to established protocols and procedures.
Substance Abuse Program Leader
AR Department of Corrections, RLW Unit
03.2024 - 06.2024
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Implemented well-received activities and events.
- .Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
- Improved program efficiency by streamlining processes and implementing best practices.
- Monitored program performance through regular evaluations, identifying areas for improvement and implementing necessary changes.
- Collaborated with multidisciplinary teams for comprehensive care, addressing clients'' physical, mental, and emotional health needs.
- Increased client satisfaction through timely follow-ups and regular updates on case progress.
- Contributed to the development and implementation of new initiatives aimed at improving client outcomes and overall program effectiveness.
Adult Detention Officer
Pulaski County Sheriff's Department
10.2022 - 03.2024
- Supervising inmates in detention facilities, ensuring their safety and security, and maintaining order
- Conducting regular searches of inmate areas, monitoring inmate behavior, and escorting inmates to various locations within the facility
- Required to write reports of their activities and manage confrontational situations as they arise to maintain security.
- Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
- Promoted a safe environment for both inmates and staff through consistent monitoring of detention facility activity via surveillance cameras and regular patrols.
- Reduced the risk of security breaches by maintaining strict adherence to established protocols and procedures.
Delivery Driver
Domino's Pizza
07.2022 - 10.2022
- Delivering pizzas and other products to customers in a timely and safe manner
- Greeting customers with a friendly attitude and providing excellent customer service
- Collecting payment for orders and issuing change or receipts as needed
- Checking orders before delivery to ensure accuracy and customer satisfaction
- Aiding in food preparation, taking customer's orders, and cleaning duties at the store
- Completed on-time food deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make food deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Adult Corrections Officer
AR Dept. of Corrections, Wrightsville Unit
10.2021 - 07.2022
- Supervising inmates in detention facilities, ensuring their safety and security, and maintaining order
- Conducting regular searches of inmate areas, monitoring inmate behavior, and escorting inmates to various locations within the facility
- Required to write reports of their activities and manage confrontational situations as they arise to maintain security.
- Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
- Promoted a safe environment for both inmates and staff through consistent monitoring of detention facility activity via surveillance cameras and regular patrols.
- Reduced the risk of security breaches by maintaining strict adherence to established protocols and procedures.
Crew Member
Dollar Tree
09.2020 - 05.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Worked well with teammates and accepted coaching from management team
- Became familiar with products to answer questions and make suggestions
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Performed inventory control such as counting and stocking merchandise
- Rotated stock correctly to prevent out of date products and removed aging items from main shelving to build special promotional displays.
Service Specialist
Spring Market
06.2020 - 09.2020
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Answered questions about store policies and addressed customer concerns
- Performed cash card and check transactions to complete customer purchases.
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
Crew Member
Marco’s Pizza
10.2017 - 07.2018
- Worked in fast paced environment with sense of urgency to serve guests quickly
- Understanding cooking techniques and fundamentals to maximize safe food handling
- Prepared food items according to recipe to drive quality and consistency
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
McDonald's
05.2017 - 10.2017
- Provided excellent customer service by greeting customers and meeting quality expectations
- Kept food preparation area, equipment, and utensils clean and sanitary
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
B.A. - Social Work
University of Arkansas - Pine Bluff
Pine Bluff, AR12.2022
High School Diploma - General Studies
Wilbur D. Mills High School
Little Rock, AR05.2018
Skills
- Invoice and manifest review
- Shipping method optimization
- Problem solving
- Conflict resolution
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
Certification
Arkansas Substance Abuse Certification Board (ASACB):
Counselor in Training
04/10/2024 - 04/10/2029
Timeline
Barista
7 Brew
01.2025 - Current
Cashier
Walmart
09.2024 - 01.2025
Adult Detention Officer
Pulaski County Sheriff's Department
06.2024 - 09.2024
Substance Abuse Program Leader
AR Department of Corrections, RLW Unit
03.2024 - 06.2024
Adult Detention Officer
Pulaski County Sheriff's Department
10.2022 - 03.2024
Delivery Driver
Domino's Pizza
07.2022 - 10.2022
Adult Corrections Officer
AR Dept. of Corrections, Wrightsville Unit
10.2021 - 07.2022
Unit Supply Specialist
Army National Guard
12.2020 - Current
Crew Member
Dollar Tree
09.2020 - 05.2021
Service Specialist
Spring Market
06.2020 - 09.2020
Crew Member
Marco’s Pizza
10.2017 - 07.2018
Crew Member
McDonald's
05.2017 - 10.2017
B.A. - Social Work
University of Arkansas - Pine Bluff
High School Diploma - General Studies
Wilbur D. Mills High School
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