Gabriel Meggiotto
Trujui,Buenos Aires
Summary
Worked as a customer support representative helping to corporative customers in resolve their issues by helping them with the problems their got or escalating their tickets to the NOC area so it can continue the support in cases where the CAC area didn't got more options.
Overview
4
4
years of professional experience
Work History
Customer Service Support Representative
Metrotel
04.2022 - 07.2024
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Improved first-call resolution rates by effectively utilizing available resources during customer interactions.
- Streamlined communication for improved customer experiences through effective listening and problem-solving skills.
- Up to a 2000 calls and 2500 tickets completion
Telemarketer
Cat Technologies
12.2020 - 08.2021
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Informed current and prospective customers of promotions and new or upgraded products.
- Managed approximately 200 incoming calls per day.
Education
Bachelor of Science - History
General Sarmiento National University
Buenos Aires, Argentina12-2026
Skills
- Software troubleshooting
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Problem-solving abilities
- Team Collaboration
Desiredsalary
900-1300 USD
References
- Metrotel, Operador CAC, Sebastian Calandriello, Fue mi jefe, scalandriello@metrotel.com.ar, (54) 1132495216
- Metrotel, Operador CAC, Marcos Mancuso, Fue mi jefe, mmancuso@metrotel.com.ar, (54) 1126575016
Personal Information
- DNI: 43250788
- Date of Birth: 01/30/01
- Marital Status: Soltero/a
Timeline
Customer Service Support Representative
Metrotel
04.2022 - 07.2024
Telemarketer
Cat Technologies
12.2020 - 08.2021
Bachelor of Science - History
General Sarmiento National University
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