
Experienced Practice Manager and Certified Medical Assistant with a strong background supporting multi-site healthcare operations across aesthetic medicine, interventional pain management, and surgical services. Skilled in clinic workflow coordination, staff training, EMR implementation, phlebotomy, and patient care operations. Known for maintaining regulatory compliance, improving operational efficiency, and supporting providers in fast-paced clinical environments while enhancing patient experience.
• Oversee daily clinic operations, scheduling coordination, and patient flow management
• Assist physician and APRN with clinical procedures and patient care
• Perform phlebotomy, vital signs, patient intake, and clinical documentation
• Train staff and providers on EMR systems, workflow processes, and clinical protocols
• Support implementation of new services and operational improvements
• Ensure compliance with HIPAA, OSHA, infection control, and safety standards
• Coordinate patient communication and continuity of care
• Provide bilingual medical interpretation across affiliated healthcare facilities
Institute of Interventional Pain Management / River Valley Surgery Center
Clinical Operations Support
• Assist with new patient intake coordination and clinic workflow support
• Provide bilingual interpretation between providers and patients
• Support EMR documentation accuracy and clinical efficiency