GALA ALLEN
Benton,AR
Summary
Dependable personnel with a track record of exceeding basic administrative tasks, consistently managing multiple meetings simultaneously. Recognized for exceptional work ethic and the ability to enhance company morale. Experienced leader adept at guiding teams, managing complex tasks and achieving strategic objectives. Known for developing efficient processes, maintaining high standards, and aligning efforts with organizational goals. Highly regarded for a collaborative approach and unwavering commitment to excellence.
Overview
28
28
years of professional experience
Work History
Specialist-Meeting Services
Arkansas Electric Cooperatives
05.2016 - Current
- Professional and excellent relationships with internal personnel and venders to provide all needs for a successful meeting.
- Created worksheets to record recurring meeting needs, dietary needs/restrictions, catering requirements, kitchen stock items, etc.
- Reconciles monthly expense reports as well as invoices daily/weekly.
- Room set up for all meetings completed in a timely manner.
- Coordinates with vendors to ensure food requirements are met, resolves any billing discrepancies, and to negotiate competitive pricing to stay within the host's budget.
- Monitors, documents usage, and maintains all kitchens, breakrooms, and conference areas by ordering and stocking paper goods, coffee supplies, and beverages.
- Communication skills with intermediate skills in Microsoft Office applications.
- The ability to handle stress and work well with others, example last minute lunch orders.
- The ability to support the front desk when needed.
- The ability to support the back dock/gate when needed.
- Mentored summer intern and approved timesheet.
Food Service Manager
Brookshires
04.1997 - 05.2016
- Maintaining the overall appearance and customer service of the Deli Department
- Supervising and scheduling a staff of thirteen to seventeen to maintain all functions of the department and upcoming catering events
- Screened applicant resumes and coordinated both phone and in-person interviews
- Planned and coordinated catering events for fifteen to two hundred guest
- Ordered and distributed merchandise and supplies while adhering to a budget
- Monthly and quarterly inventory reports
- Weekly Sales Reports which include purchases and labor percentages
- Annually and semi-annually partner evaluations
- Daily production planners for accurate production of product
- Corresponding through corporate email
- Training new Deli Managers for the company
- Training new deli partners
- Answered and managed incoming and outgoing calls while recording accurate messages
- Participated in grand and re-grand openings of new and remodeled stores
- Prepared New partner paper work in the past
Education
High School Diploma -
Ouachita High School
Donaldson, AR1990
Skills
- Service-Oriented Mindset
- Flexible
- Skilled Planner
- Works well under pressure
- Pleasant demeanor
- Team building
- Reliable Team Member
- Loyal
- Dedicated
- Integrity
- Excel Skills
- Inventory management
Accomplishments
- Awarded District Deli Manager of the Year for 2000.
- Awarded Outstanding Customer Service Year 2006.
- Awarded sales increase over previous years sales award, several different years.
- Willie Wiredhand Spirit Award Sept. 20216
- AECC 2023 Employee of the Year
Timeline
Specialist-Meeting Services
Arkansas Electric Cooperatives
05.2016 - Current
Food Service Manager
Brookshires
04.1997 - 05.2016
High School Diploma -
Ouachita High School
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