C
Gerald Horton
Fort Smith,AR
Summary
Thorough Operations Lead with 10+ years of experience driving business success. Poised professional with outstanding communication, organizational and leadership skills. Motivational and seasoned to lead team of talented employees.
Great at problem-solving and learning fast. Mechanically inclined and professional work-ethic.
Overview
11
11
years of professional experience
Work History
Owner/Lead Engineer
Haunted Holler Audio
10.2024 - Current
- Designed and constructed 20+ electrical circuits and PCB's for audio effects processing
- Programmed using C++, PYTHON, and Java for 10+ digital signal processing chips
- Designed and constructed painted enclosures with full artwork and decals for 20+ finished products
- Developed and implemented marketing and business plans
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Full-time Courier
Federal Express
09.2023 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Operations Lead
Federal Express
06.2021 - 09.2023
- Performed quality control and monitored production efforts.
- Managed and allocated staff and material resources to meet production goals.
- Recruited and trained several new employees in 2023.
- Oversaw problem resolution to address barriers to operational efficiency.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Part-Time Courier
Federal Express
10.2020 - 07.2021
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Operations Manager/Route Engineer
Crossno Corporation, Contractor for Fedex Ground
04.2017 - 08.2020
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Planned and restructured delivery routes for 3-5 stations.
- Recruited, trained, and managed a staff of 20+ employees
Full-time Courier and Business Contact Lead
Manjareza Expressa Inc., Contractor for FedEx Grou
02.2014 - 04.2016
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Oversaw problem resolution to address barriers to operational efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
No Degree - Music
Carl Albert State College
PoteauHigh School Diploma -
McCurtain Public Schools
McCurtain, OK05-2008
Skills
- Marketing tactics
- Social media control
- Human resource management
- Project management
- Motivational attitude
- Logistics management
- Safety management
- Operational efficiency
- CAD software proficiency
- Reverse engineering
- Documentation and reporting
- Prototype testing
- Time management
Accomplishments
- Supervised team of 50 staff members.
- Documented and resolved routing problems which led to better staff performance and cost-efficiency.
- Created and restructured routes for 3-5 locations at once.
Hobbies
- Programming digital signal processors for audio using C++, Java, and Python
- Designing circuits and PCBs for projects
- Guitar
- Screen-printing
- Maintaining and fixing automobiles, appliances, and electronics.
Software
Python
Java
Microsoft Excel
KiCad
Microsoft Office
Adobe Photoshop
Timeline
Owner/Lead Engineer
Haunted Holler Audio
10.2024 - Current
Full-time Courier
Federal Express
09.2023 - Current
Operations Lead
Federal Express
06.2021 - 09.2023
Part-Time Courier
Federal Express
10.2020 - 07.2021
Operations Manager/Route Engineer
Crossno Corporation, Contractor for Fedex Ground
04.2017 - 08.2020
Full-time Courier and Business Contact Lead
Manjareza Expressa Inc., Contractor for FedEx Grou
02.2014 - 04.2016
No Degree - Music
Carl Albert State College
High School Diploma -
McCurtain Public Schools
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