Luther Creekmore
Hamburg,AR
Summary
Dynamic professional with a proven track record at Crow Burlingame Autoparts, enhancing counter sales performance and operational efficiency. Skilled in Salesforce analytics and adept at sales coordination, I excel in identifying and solving mechanical issues, leading to increased customer satisfaction. My approach combines technical expertise with exceptional service delivery, fostering significant improvements in sales and operational processes.
Overview
17
17
years of professional experience
Work History
Counter Sales
Crow Burlingame Autoparts
02.2018 - Current
- I greet any customer that comes through our door.
- I feel like I provide exceptional after-sales support to my customers, resolving issues promptly and professionally. Many times on my own, personal time.
- Increased sales revenue by establishing and nurturing relationships with both our "key customers" and our "walk-ins" alike.
- I assist management with any task I'm asked to do and other tasks that I already know need to be completed as well. I don't need to wait for someone to give me work to do.
- I frequently place orders for customers that require special handling and purchase orders.
- ANY Job worth doing is worth doing right.
Mechanic
Triple A Equipment Repair
04.2014 - 02.2018
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Repaired trailer walls(both inside and outside), replaced damaged flooring, frames, etc.
- Attended technical courses as they were presented to me and my team.
- I did service call-outs as well as swept the shop floors.
Light Vehicle Mechanic
Arkansas Army National Guard
10.2007 - 09.2014
- Learned how to sweep and mop the floors with the best of them.
- When I first enlisted I honestly didn't know what tools were what but I learned the basics and built on it from there. Later that experience helped me to get a job outside of the Army turning wrenches.
- Supported team members in troubleshooting difficult issues, fostering a relationship with many diverse individuals.
Education
GED -
UAM
Crossett, ARSkills
- Sales
- Customer service
- Customer relations
- Problem resolution
- Relationship building
- Stock rotation
- Follow-up skills
- Transfers and returns
- Product sales
- Inventory reporting
- Research
Timeline
Counter Sales
Crow Burlingame Autoparts
02.2018 - Current
Mechanic
Triple A Equipment Repair
04.2014 - 02.2018
Light Vehicle Mechanic
Arkansas Army National Guard
10.2007 - 09.2014
GED -
UAM
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