Giselle Rudnitzky

Currently working as Solutions Sales Consultant (SSC) at Avaya providing Professional Services pricing for Solutions implementation, application development and application support as well as Consulting Services for the US market. The SSC Pre-sales role works in conjunction with the account teams, Solution Consultants and Avaya partners and distributors globally, generating new sales opportunities and providing our customers with customized solutions to enhance and leverage their businesses.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Participated in team-building activities to enhance working relationships
• Worked with customers to understand needs and provide excellent service

Responsible for supporting sales teams and custom quote processing of medium and complex technical UC and CC Professional Services solutions for US & Canada customers.

Internal consulting resource for standard services offers pricing supporting partnering with Account Managers, Sales Engineers, Contract Managers, Revenue Assurance and Service Delivery Teams globally.

Perform scoping, requirements definition data gathering and services quoting.

Statement of Work development for Professional Services opportunities. Revision and customization of deliverables and contract terms.

Collaborate with cross-functional teams in support of sales of medium and complex technical Professional Services solutions.

Broad understanding of customer needs and solutions interoperability, proactively identifying.

Data Entry and Provisioner working for Verizon Business Project: Global Provisioning and Network Design for US Telecommunications industry (Wholesale, Government and Retail customers across the country).

I was selected for 2 years in a row to train around 15 new hires on behalf of Verizon Business for their transition project to the Philippines.