Gissel Osorio

Rogers

Summary

Motivated Certified Nursing Assistant with hospitality leadership experience seeking an Admissions Specialist position at Vantage Point Behavioral Health. Bilingual in English and Spanish, with strong communication, organization, and patient care skills.

Offering engaging personality and strong organizational skills, ready to thrive in hospitality setting. Contributes ability to quickly learn and adapt to new environments and procedures, ensuring high levels of service and guest satisfaction. Ready to use and develop interpersonal and problem-solving skills in Certified Nursing Assistant role.

Overview

years of professional experience

Certification

Work History

Hospitality Lead / Server

Local Lime

Rogers, AR

12.2022 - Current

Provide high-level customer service in a fast-paced restaurant environment
Lead and support team members during shifts to ensure smooth operations
Communicate effectively with guests and staff in both English and Spanish
Handle customer concerns professionally and resolve issues quickly
Train and assist coworkers while maintaining service standards
Manage multiple tasks including orders, service flow, and organization

Education

High School -

Rogers Heritage High School

Rogers, AR

05.2025

Skills

Bilingual: English & Spanish
Strong communication skills
Leadership experience in hospitality
Customer service and patient care
Fast-paced environment experience
Organization and multitasking

Teamwork and collaboration
Responsibility and reliability
Guest satisfaction tracking
Front desk operations
Health and safety compliance
Staff training and development

Certification

Certified Nursing Assistant (CNA) – Arkansas
Earned: July 2025
Training in patient care, safety, communication, and professionalism
Experience supporting individuals in healthcare environments

Additional Strengths

Calm under pressure
Strong work ethic
Quick learner
Professional and dependable

Languages

English

Native or Bilingual

Spanish