Gonzalo Busch
Pilar,B
Summary
Sales and Customer Success professional with extensive experience in building lasting client relationships, and driving growth. Proven track record in expanding revenue channels and developing territories by identifying customer needs, and delivering tailored solutions. Expertise in ensuring client adoption, satisfaction, and long-term partnership value through proactive support and strategic consultation.
Overview
9
9
years of professional experience
Work History
Sales Representative
EBiZ Charge
11.2025 - Current
- Drove B2B sales for integrated payment processing solutions, enhancing electronic transactions and cash flow.
- Educated potential clients on secure software for credit card, ACH, and mobile payments integration with accounting systems.
- Leveraged CRM platforms and sales automation tools to manage pipelines and personalize outreach to decision-makers.
- Consulted with clients to identify inefficiencies in payment acceptance and accounting reconciliation.
- Demonstrated how EBizCharge reduces costs by bridging gaps in payment processes.
- Utilized product knowledge of features like recurring billing and multi-currency processing to tailor client solutions.
Sales Representative
A-Teamwork
10.2024 - 10.2025
- Leverage AI-powered tools to automate lead qualification and optimize sales pipelines.
- Utilize predictive analytics to enhance outreach and personalize client communications.
- Contribute to tech-enabled service solutions:
- AI-assisted content generation for web development
- Data-driven media buying with performance modeling
- Automated process optimization for administrative tasks
- Support cross-functional operations including call center management and social media strategy.
- Provide exceptional customer support, addressing client inquiries and resolving issues efficiently.
- Technical Tools: Salesforce, ChatGPT, DeepSeek, Gemini, Sales Automation Platforms
Sales Development Representative
CIENCE
United States
11.2023 - 09.2024
- Generated B2B sales channels through outbound prospecting in English.
- Conducted cold outreach via email, phone calls, and LinkedIn to identify and qualify potential business leads.
- Built relationships with key decision-makers to create new sales opportunities.
- Collaborated closely with the sales team to ensure a smooth handoff of qualified leads and contributed to pipeline growth.
- Used CRM software to track leads, monitor progress, and optimize outreach strategies to meet targets consistently.
- Developed persuasive messaging tailored to specific industries and business needs & led the team as a 'Team Captain'.
- Provided excellent customer support, resolving customer issues and ensuring customer satisfaction.
Spanish Teacher
Fangzu Institute
China
07.2020 - 12.2023
- Spanish teacher for all levels.
- Communicated with native Chinese students in English.
- Provided customer support to students regarding course materials and scheduling.
Receptionist & CX/CS
Hermus Hotel
Andorra
12.2017 - 03.2020
- Provided comprehensive customer support and service, addressing guest inquiries and resolving issues efficiently.
- Managed front desk operations, including check-in/check-out, reservations, and guest communication.
- Assisted with sales and clerical tasks, ensuring smooth hotel operations.
- Contributed to various roles, including bartender, kitchen assistant, waiter, and bar manager, demonstrating adaptability and teamwork.
Cashier & Customer Service
Zona Textil
Argentina
12.2016 - 12.2017
- Provided excellent customer service, assisting customers with purchases and inquiries.
- Managed cash register operations, ensuring accurate transactions and inventory management.
- Performed sales clerk duties, including processing sales, handling returns, and maintaining displays.
- Contributed to inventory tasks, ensuring accurate stock levels and organization.
Education
HIGH SCHOOL DIPLOMA - ECONOMICS AND BUSINESS MANAGEMENT
Sta. Teresita del Niño Jesús
FIRST CERTIFICATE EXAM (FCE) -
Cambridge
Skills
- Native Spanish and bilingual English
- Basic Italian and Portuguese
- Proficient in Microsoft Office
- General IT knowledge
- Problem-solving expertise
- Communication skills
- Assertiveness and respectfulness
- Flexibility and teamwork
- Organizational skills
- Initiative and decision-making
- Commitment to continuous learning and professional development
Academic Training
- High School Diploma in Economics and Business Management, Sta. Teresita del Niño Jesús
- First Certificate Exam (FCE), Cambridge
Skills Languages
Native Spanish, Bilingual English, Basic Italian, Basic Portuguese, Proficient in Microsoft Office, General IT knowledge, Strong problem-solving and communication skills, Assertive, respectful, and courteous, Flexible and team-oriented, Strong organizational, initiative, and decision-making skills, Commitment to continuous learning and professional development
Personal Information
Age: 31
Languages
Spanish
Native
Native
English
Proficient (C2)
C2
Italian
Elementary (A2)
A2
Portuguese
Beginner (A1)
A1
Timeline
Sales Representative
EBiZ Charge
11.2025 - Current
Sales Representative
A-Teamwork
10.2024 - 10.2025
Sales Development Representative
CIENCE
11.2023 - 09.2024
Spanish Teacher
Fangzu Institute
07.2020 - 12.2023
Receptionist & CX/CS
Hermus Hotel
12.2017 - 03.2020
Cashier & Customer Service
Zona Textil
12.2016 - 12.2017
HIGH SCHOOL DIPLOMA - ECONOMICS AND BUSINESS MANAGEMENT
Sta. Teresita del Niño Jesús
FIRST CERTIFICATE EXAM (FCE) -
Cambridge