Grayson Shields
Bentonville
Summary
Dedicated college student with strong customer service and problem-solving skills. Experienced in coordinating communication and facilitating engaging activities, ensuring a positive environment while promoting teamwork and collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Legacy Retailers
Rogers, AR
01.2025 - 05.2025
- Coordinated communication between departments to streamline project workflows and improve collaboration.
- Conducted research to gather insights for strategic planning initiatives, informing decision-making processes.
- Developed presentations to effectively communicate findings and recommendations to stakeholders.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Camp Counselor in Training
Kanakuk Camps
Lampe, MO
06.2025 - 07.2026
- Assisted in planning and facilitating engaging activities for campers.
- Supported counselors in maintaining a safe and positive camp environment.
- Developed strong relationships with campers to promote personal growth and teamwork.
- Implemented daily schedules, ensuring timely transitions between activities.
Crew Member
Andy's Frozen Custard
Centerton, AR
05.2023 - 05.2025
- Communicated effectively with team to resolve issues quickly and maintain service continuity.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Sales Associate
Fireworks City Kc
Rogers, AR
05.2022 - 08.2022
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Resolved customer inquiries and complaints promptly, enhancing customer satisfaction levels.
Education
MBA - Supply Chain Management
University of Arkansas
Fayetteville, Arkansas, AR05-2029
High School Diploma -
Bentonville West High School
Centerton, AR05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- Microsoft Office
- NASM CPT
Timeline
Camp Counselor in Training
Kanakuk Camps
06.2025 - 07.2026
Intern
Legacy Retailers
01.2025 - 05.2025
Crew Member
Andy's Frozen Custard
05.2023 - 05.2025
Sales Associate
Fireworks City Kc
05.2022 - 08.2022
MBA - Supply Chain Management
University of Arkansas
High School Diploma -
Bentonville West High School