Gretchen Yeager
Paragould
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Home Health Aide
Superior Senior Care
06.2019 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support, fostering positive patient relationships.
- Maintained cleanliness of patient environment, adhering to safety protocols.
Data Entry Clerk
The Easy Way Tax Company
01.2018 - 01.2025
- Entered and updated data accurately in company databases to ensure information integrity.
- Verified data entries for consistency and accuracy, reducing errors in reporting processes.
- Managed electronic filing systems for efficient retrieval of documents and records.
- Trained new staff on data entry protocols and software usage to enhance team performance.
Customer Service Representative
Teleflora
12.2015 - 12.2018
- Coordinated order processing and delivery schedules, ensuring timely service for clients.
- Implemented feedback mechanisms to gather client insights, driving service improvements.
- Managed escalated customer issues, fostering positive resolutions and strengthening relationships.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Childcare Provider
Self Employed Services
06.2004 - 06.2015
- Supervised daily activities for children, ensuring a safe and nurturing environment.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Fostered positive relationships with families through regular updates and feedback sessions.
Bartender
Paragould Country Club
01.1997 - 01.2002
- Delivered exceptional customer service by efficiently managing bar operations during high-volume periods.
- Crafted innovative cocktails using fresh ingredients, enhancing overall guest experience and satisfaction.
- Trained and mentored junior bartenders on best practices for drink preparation and customer interaction.
- Managed inventory control, ensuring optimal stock levels of spirits and supplies to minimize waste.
Education
College Basics
Arkansas Northeastern College
Blytheville, AR2015
General Studies - General
Ridgecrest High School
Paragould, AR1993
Skills
- Patient care
- Vital signs monitoring
- Bathing assistance
- Dressing assistance
- Care plan management
- Client documentation
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- File management
- Independent worker
- Filing and data archiving
- Document scanning
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Call center experience
- Conflict resolution
Timeline
Home Health Aide
Superior Senior Care
06.2019 - Current
Data Entry Clerk
The Easy Way Tax Company
01.2018 - 01.2025
Customer Service Representative
Teleflora
12.2015 - 12.2018
Childcare Provider
Self Employed Services
06.2004 - 06.2015
Bartender
Paragould Country Club
01.1997 - 01.2002
College Basics
Arkansas Northeastern College
General Studies - General
Ridgecrest High School
Similar Profiles
LaToya NealLaToya Neal
Certified Nursing Assistant at Superior Senior CareCertified Nursing Assistant at Superior Senior Care
Jasmine KennedyJasmine Kennedy
Cna at Superior Senior CareCna at Superior Senior Care
Brittney NielsenBrittney Nielsen
Nurse Aide at Superior Senior CareNurse Aide at Superior Senior Care
John ShipmanJohn Shipman
Patrol Officer at Jonesboro Police DepartmentPatrol Officer at Jonesboro Police Department
Amy BarrettAmy Barrett
911 Public Safety Telecommunicator at Paragould Emergency Services911 Public Safety Telecommunicator at Paragould Emergency Services