Gustavo Silvestre
Lanus
Summary
Insightful Information Technology Manager with +15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
26
26
years of professional experience
Work History
Infrastructure Manager (Cloud & OnPremise)
Enfoke S.A. (GMPL S.A.)
09.2022 - Current
- Define the architecture of the cloud infrastructure with which we provide services
- Manage computer security including access control, user control, pentestings, security audits of servers and services
- Create solutions based on cloud services to optimize the budget invested and maximize the quality of services
- Unix/Linux and Windows Servers SysAdmin
- Cloud Platform Administrator (Azure & Huawei)
- Search and solve network, data and software problems
- Ensure the availability of applications and data access (DRP, Backups, Load Balancers, etc.)
- Container management (Dockers and Docker compose)
- Server tuning to improve application performance
- Implement Zabbix monitoring system to ensure high availability of servers, networks and data
IT Consultant - Unix/Linux System Administrator
Pixell Argentina
05.2015 - 09.2022
- Streamlined communication channels for increased productivity with effective collaboration tools.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
- Designed comprehensive IT infrastructure plans aligned with organizational goals while considering scalability, flexibility, and security requirements.
- Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Configured and maintained Linux servers with +70 end users.
Geosciences Support Manager
Tecpetrol
08.2010 - 06.2015
- Responsible for IT support to G&G&E&DM users
- Understanding the Geoscientists dialect
- Data Management service administration
- Define the Geosciences hardware and software environment
- Define, control and execute the annual investment and maintenance budgets of the HW and SW infrastructure for the IT area oriented to Geosciences
- Monitoring of service KPIs, Monitoring of license usage and Monitoring of Servers
- Manage Unix, Linux and Windows servers to optimize service availability and ensure data security
- Automate tasks through scripts to optimize time, resources and ensure the achievement of objectives
- Be part of the IT commission of the Argentine Institute of Petroleum and Gas (IAPG)
IT Manager of the Geosciences Service (worldwide)
Repsol YPF / YPF S.A.
04.2004 - 08.2010
- Define, agree upon, measure, and ensure compliance with service level indicators (SLA), the quality of telephone support to users, and the quality of technical-functional responses and resolutions.
- Make known the company's security policies, verify compliance, audit security and prepare reports for company management
- Measure the remote technical service of each location under the service of the geoscience solutions center
- Define, control and execute the annual HW and SW investment and maintenance budgets of the IT area of Geosciences Argentina
- Define software and hardware standards for the geoscience sector worldwide based on the use required by each discipline.
- Be part of the IT commission of the Argentine Institute of Petroleum and Gas (IAPG)
Responsible for CAU VIP
Astra Capsa / Repsol YPF / YPF S.A.
03.1998 - 08.2010
- CAU VIP means VIP User Service Center
- The main objective was to provide any type of technological solution that the company's presidency and its first line of management might require. From the purchase of a handheld to the implementation of an automatic control system in a remote industrial plant. Our team was the visible face of the entire IT department and we had the support of the entire IT department to achieve any challenge.
- Be up to date and permanently update the technology available for access to information for VIP users.
Education
Automation & Robotics - Industrial Engineering
UTN - Universidad Tecnológica Nacional
Buenos Aires07.2004
Skills
- Staff Oversight
- Hardware and Software Maintenance
- Task Prioritization
- Network Infrastructure Connectivity
- Problem Diagnosis
- Business Continuity
- Hardware Troubleshooting
- Disaster Recovery
Languages
Spanish
Native language
English
Upper intermediate
B2
Portuguese
Advanced
C1
Timeline
Infrastructure Manager (Cloud & OnPremise)
Enfoke S.A. (GMPL S.A.)
09.2022 - Current
IT Consultant - Unix/Linux System Administrator
Pixell Argentina
05.2015 - 09.2022
Geosciences Support Manager
Tecpetrol
08.2010 - 06.2015
IT Manager of the Geosciences Service (worldwide)
Repsol YPF / YPF S.A.
04.2004 - 08.2010
Responsible for CAU VIP
Astra Capsa / Repsol YPF / YPF S.A.
03.1998 - 08.2010
Automation & Robotics - Industrial Engineering
UTN - Universidad Tecnológica Nacional
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