Hailey Denton
Fort Smith
Summary
Dynamic professional with extensive experience in bartending and training. Recognized for excellent communication and problem-solving skills, successfully developing training programs that improve service quality and staff performance. Eager to drive team success and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender Trainer
Hideaway Pizza
09.2023 - 03.2026
- Managed bar inventory, ensuring stock levels met demand while minimizing waste.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Trained new staff on bar procedures, drink preparation, and customer interaction techniques.
- Implemented efficient workflows to optimize service speed during peak hours.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Collaborated with kitchen staff to ensure seamless coordination of food and beverage orders.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Ophthalmologist Technician
Retina Partners Nwa
02.2023 - 07.2023
- Conducted patient intake, recording medical histories and preparing patients for examinations.
- Assisted ophthalmologists in performing diagnostic tests and procedures efficiently.
- Operated specialized equipment, ensuring proper calibration and maintenance for accurate results.
- Educated patients on post-operative care and the use of prescribed medications.
- Aided doctors in providing comprehensive eye care services with detailed documentation of medical histories, ocular examinations, and test results.
Car Wash Attendant
Car Wash USA Express
02.2022 - 08.2022
- Operated various car wash equipment to deliver efficient cleaning services.
- Ensured adherence to safety protocols while performing daily tasks.
- Assisted customers with service options and handled inquiries effectively.
- Maintained cleanliness of work areas and equipment for optimal performance.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Achieved customer satisfaction by providing high-quality professional service.
Front Desk Clerk
Valet Cleaners & Laundry
04.2021 - 09.2021
- Managed customer check-ins and check-outs efficiently, ensuring smooth operations.
- Processed laundry orders accurately, maintaining high standards of service quality.
- Assisted in resolving customer inquiries and complaints, enhancing client satisfaction.
- Maintained organized records of transactions and inventory for daily operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Sonic Car Hop
Sonic
03.2019 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Southside Highschool
Fort Smith, ARSkills
- Advanced bartending techniques
- Performance skills
- Specialty drink creation
- Food safety training
- Hygiene and sanitation
- Alcohol safety regulations
- Cash handling proficiency
- Product presentation
- Mentoring
- Garnish preparation
- Bar equipment use
- Multitasking
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Beer expertise
- Sales and promotion
- Excellent communication
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
Certification
- First Aid/CPR Certified
Timeline
Bartender Trainer
Hideaway Pizza
09.2023 - 03.2026
Ophthalmologist Technician
Retina Partners Nwa
02.2023 - 07.2023
Car Wash Attendant
Car Wash USA Express
02.2022 - 08.2022
Front Desk Clerk
Valet Cleaners & Laundry
04.2021 - 09.2021
Sonic Car Hop
Sonic
03.2019 - 11.2019
High School Diploma -
Southside Highschool