Hailey Hughes
Marion
Summary
Dedicated office worker with a proven track record in customer service and support. Skilled in effective communication and record management, ensuring seamless office operations.
Overview
5
5
years of professional experience
Work History
Office Worker
Mace's Towing
Memphis
04.2025 - Current
- Processed customer service requests and inquiries, ensuring timely resolution and customer satisfaction.
- Coordinated scheduling and dispatching of towing services, optimizing routes for timely service delivery.
- Maintained accurate records of vehicle impoundments and releases.
- Managed payments and invoicing for towing services, maintaining accuracy to support financial operations.
- Communicated with drivers to ensure timely service delivery.
- Organized filing systems, maintained records, and updated databases.
- Managed front desk operations such as answering phones and responding to emails.
- Greeted and directed visitors to the office.
- Operated office equipment, including printers, copiers, and fax machines, to facilitate daily tasks and workflows.
Sales Associate
T ROCK
Richland
03.2021 - 12.2023
- Sold phones through a company TRock based out of Walmart.
- Assisted customers with product selection and inquiries daily.
- Maintained store merchandise displays to enhance visual appeal.
- Monitored inventory levels and restocked shelves promptly.
Education
High School Diploma -
Marion High School
Marion, AR05-2019
Skills
- Office administration
- Document organization
- Appointment management
- Transaction support
- Stock tracking
- Customer service and support
- Effective communication
Timeline
Office Worker
Mace's Towing
04.2025 - Current
Sales Associate
T ROCK
03.2021 - 12.2023
High School Diploma -
Marion High School