Haleigh Brooks

Curb Appeal Real Estate

11.2021 - 06.2025

Supervised staff and kept employees compliant with policies and procedures.
Led onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced tenant satisfaction by establishing clear communication and addressing concerns promptly.
Established positive and effective communication among staff reducing miscommunications, and missed deadlines.
Oversaw facility maintenance, ensuring optimal functionality of maintenance requests.
Developed and implemented strategies to maximize tenant
Reduced turnaround time for project completion through effective resource allocation and team management.
Handled problematic tenants and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Commenced eviction procedures following delinquency review.
Renewal offered to tenants maintaining timely rent payments, as well as successful inspections.
Prepared leasing documents for new occupants.
Conducted inspections of current properties to make sure they were compliant with their tenant contract.
Handled move-out procedures including lock changes and photo documentation.
Managed call flow to ensure efficient communication.
Collected rent payments at the office.
Monitored vacant properties between self guided scheduled showings.
Sent access codes following ID verification for self-guided showings.