Haley Kempe
Fort Smith
Summary
I am a detail-oriented professional, with exceptional team leadership qualities, and operational management capabilities. Adept at training teams to achieve performance goals, and implementing strategies that lead to increased sales. I am committed to delivering exceptional service and communication to enhance the customer experience.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Riverpointe Wine & Spirits
Fort Smith
03.2023 - 01.2026
- Managed daily store operations, ensuring compliance with liquor regulations.
- Trained staff on customer service standards and product knowledge.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
- Developed promotional displays that boosted product visibility and increased sales.
- Performed regular inventory checks to maintain stock accuracy.
- Resolved customer complaints swiftly, implementing solutions to improve satisfaction.
- Implemented loss prevention strategies, reducing theft, and strengthening security protocols.
Online Personal Shopper
Walmart
Fort Smith
07.2022 - 10.2022
- Executed rapid and precise online order fulfillment, utilizing Walmart's digital tools.
- Handled groceries with care, ensuring proper separation of fragile goods, and the freshness of perishable items.
- Selected top-quality produce, meat, and fruit for orders.
Geospatial Intelligence Analyst
Air National Guard
Fort Smith
12.2019 - 12.2021
- Exploit and analyze multi-sensor imagery and geospatial data.
- Analyze terrain and structures to determine usability, and possible threats.
- Utilize maps to determine the location and distance from the target.
- Prepare and present intelligence reports.
Receiving Manager
Lowe's
Fort Smith
08.2020 - 12.2020
- Oversaw receiving operations to guarantee the accurate movement of goods between suppliers, customers, and warehouses.
- Coordinated shipment unloading and organized merchandise efficiently in the warehouse.
- Verified received items against purchase orders, and updated product information in the inventory system.
- Processed returns by marking down damaged items for resale, or facilitating shipments back to vendors.
Server
Chili's Bar and Grill
Fort Smith
06.2020 - 09.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Processed customer orders accurately using the POS system for seamless transactions.
- Displayed enthusiasm and knowledge about the restaurant's menu, daily specials, and promotions.
Car Hop
Sonic
Fort Smith
01.2020 - 06.2020
- Delivered food orders in a timely manner, with a friendly attitude.
- Maintained the cleanliness and organization of service areas.
- Operated a point-of-sale system for order processing and payments.
- Trained new team members on service protocols and operational procedures.
Server
Calico County
Fort Smith
06.2019 - 09.2019
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu offerings.
- Executed opening and closing tasks, including dining area setup and supply restocking.
- Achieved sales quotas through effective recommendations of daily specials to enhance profits.
Lifeguard
Fianna Hills Country Club
Fort Smith
05.2018 - 08.2018
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and rules for patrons.
- Maintained cleanliness of pool facilities and equipment functionality.
Lifeguard
Parrot Island Waterpark
Fort Smith
05.2017 - 08.2017
- Monitored pool area, enforcing safety rules consistently.
- Administered first aid and managed minor injuries efficiently.
- Completed incident and accident reports to document occurrences.
Education
High School Diploma -
Future School
Fort Smith, AR05-2019
Some College (No Degree) - Mechanical Engineering
University of Arkansas - Fort Smith
Fort Smith, ARSkills
- Store operations
- Inventory management
- Project management
- Visual merchandising
- Customer service and support
- Team leadership
- Store opening and closing procedures
- Attention to detail
References
References available upon request.
Timeline
Assistant Store Manager
Riverpointe Wine & Spirits
03.2023 - 01.2026
Online Personal Shopper
Walmart
07.2022 - 10.2022
Receiving Manager
Lowe's
08.2020 - 12.2020
Server
Chili's Bar and Grill
06.2020 - 09.2020
Car Hop
Sonic
01.2020 - 06.2020
Geospatial Intelligence Analyst
Air National Guard
12.2019 - 12.2021
Server
Calico County
06.2019 - 09.2019
Lifeguard
Fianna Hills Country Club
05.2018 - 08.2018
Lifeguard
Parrot Island Waterpark
05.2017 - 08.2017
High School Diploma -
Future School
Some College (No Degree) - Mechanical Engineering
University of Arkansas - Fort Smith