Haley Vick
Little Rock
Summary
Detail Oriented, Results-driven Logistics Specialist with a proven track record in account management and customer service. Expertise in building strong relationships and delivering exceptional support, leading to the maintenance of the largest book of business for two consecutive years. Prepared to guide operations with efficiency, time management, and interpersonal relationships.
Overview
13
13
years of professional experience
Work History
Logistics Specialist
Priority1
Little Rock, AR
10.2021 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Built and established relationships with staff and vendors.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective solutions.
- Developed strong relationships with customers to secure loads during a competitive market
- Built long-term relationships with customers and coworkers due to prompt and courteous service.
- Maintained the largest book of business two years in a row.
Auto Glass Technician
Safelite Auto Glass
Little Rock, AR
08.2018 - 09.2021
- Performed windshield replacements and repairs with precision, ensuring customer satisfaction.
- Diagnosed issues related to auto glass and provided effective solutions to customers' concerns.
- Mentored junior technicians on best practices in auto glass repair techniques and safety protocols.
- Implemented quality control measures to enhance service accuracy and minimize rework rates.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Developed lasting client relationships by delivering exceptional service and follow-up care.
Restaurant Manager
Grady's
Little Rock, AR
01.2013 - 07.2018
- Trained and mentored staff to enhance service quality and operational efficiency.
- Managed inventory control processes, optimizing stock levels to reduce waste and costs.
- Coordinated team schedules, enhancing workflow while maintaining labor cost efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Associate of Science -
Pulaski Technical College
North Little Rock, AR05-2015
Skills
- Account managing
- Time management
- Problem-solving
- Customer service
- Punctual and dependable
- Coaching and mentoring
- Great communication
Timeline
Logistics Specialist
Priority1
10.2021 - Current
Auto Glass Technician
Safelite Auto Glass
08.2018 - 09.2021
Restaurant Manager
Grady's
01.2013 - 07.2018
Associate of Science -
Pulaski Technical College