Hali McMillon
Smackover
Summary
Dynamic and dependable professional with extensive experience at Whataburger and Maggy and Lucy's, excelling in fast-paced environments. Demonstrated ability to exceed customer service goals, effectively manage high-pressure situations, and adapt quickly to new challenges. Skilled in utilizing POS systems and fostering teamwork, I bring a blend of excellent communication skills and a friendly, positive attitude to every role.
Overview
3
3
years of professional experience
Work History
Whataburger
Eric Hughes
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Greeted customers entering store and responded promptly to customer needs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
Maggy and Lucy's
`Maggy
12.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Smackover High School
Smackover05-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking
- Attention to detail
- Excellent communication
- Computer skills
- Calm under pressure
- Verbal communication
Timeline
Whataburger
Eric Hughes
07.2024 - Current
Maggy and Lucy's
`Maggy
12.2021 - 02.2022
High School Diploma -
Smackover High School
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