Hannah Austin
Marion
Summary
Compassionate Registered Nurse with extensive experience at Baptist Memorial Hospital Memphis, excelling in patient assessments and medication administration. Proven ability to enhance patient satisfaction through holistic care and strong clinical judgment. Adept at fostering teamwork and mentoring new staff, ensuring high-quality patient outcomes and adherence to infection control protocols. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse
Baptist Memorial Hospital Memphis
01.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Health Management/Secretarial Assistant
Stern Cardiovascular Foundation
09.2013 - 08.2020
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Handled sensitive information with discretion, maintaining strict confidentiality at all times.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
- Executed record filing system to improve document organization and management.
Zone Coordinator/Front Desk Coordinator
Pet Health Center
07.2011 - 09.2013
- Coordinated emergency response plans ensuring preparedness in case of accidents or natural disasters occurring within the designated region.
- Collaborated with other Zone Coordinators to share insights, best practices, and drive company-wide improvements.
- Enhanced operational efficiency by streamlining communication between zone teams and management.
- Served as a liaison between upper management and frontline employees to bridge communication gaps, drive employee engagement, and foster a collaborative work environment.
- Evaluated vendor relationships regularly to negotiate better contracts or explore alternative options for cost savings without compromising quality or service delivery standards.
- Resolved conflicts among team members with diplomacy, fostering a positive work culture in the zone.
- Oversaw project timelines within the zone area ensuring timely completion while mitigating potential risks.
- Facilitated cross-functional collaboration between departments to address issues and foster a cohesive work environment.
- Streamlined inventory management processes to ensure adequate supplies were available while reducing excess stock levels.
Education
Bachelor of Science - Nursing
Baptist Health Sciences University
Memphis, TN12-2023
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
Accomplishments
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
- Patient Care - Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to patients.
Certification
National Laser Institute-2025
- Medical Aesthetics Training Lase -22.50 CE Hours
National Laser Institute (Injections)-2025
- Neuromodulators - 8.3 CE Hours
- Dermal Fillers - 8.3 CE Hours
- Facial Balance Advanced; BOTOX Cosmetic, Neurotoxins, and Dermal Fillers - 8.3 CE Hours
- Platelet rich Plasma and Platelet Rich Fibrin - 8.3 CE Hours
- Next Level Lips - 8.3 CE Hours
- Collagen BioStimulators; Sculptra - 8.3 CE Hours
- Cannula-Based Costmetic Injections and Facial Anatomy- 8.3 CE Hours
- PDO Threads, National Laser Institute - 8.3 CE Hours
Med Aesthetics Training- 2025
- Advanced Injection Technique; Kybella, Botulinum Toxin and Dermal Filler- 8.3 CE Hours
Daisy Nomination
Nominated two times for the Daisy Award for providing extraordinary compassionate care.
Timeline
Registered Nurse
Baptist Memorial Hospital Memphis
01.2024 - Current
Health Management/Secretarial Assistant
Stern Cardiovascular Foundation
09.2013 - 08.2020
Zone Coordinator/Front Desk Coordinator
Pet Health Center
07.2011 - 09.2013
Bachelor of Science - Nursing
Baptist Health Sciences University
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