Hardworking and passionate job seeker with strong organizational skills. Positive, Detail-oriented, and methodical worker. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CSA/HUC
Unity Health - White County Medical Center
06.2021 - Current
Helped large volume of patients every day with positive attitude and focus on patient satisfaction.
Actively listened to patients, handled concerns quickly and escalated major issues to nurse or supervisor.
Provided training and support to new associates to help provide high-quality patient care.
Exhibited high energy and professionalism when dealing with patients and staff.
Cross-trained and provided backup support for organizational leadership.
Performed patient vital signs and chart information in a timely manner
Put together patient paper charts, verified orders, and charted meal percentages.
Worked 12 hour shifts
On feet for long hours
Answered call lights and bed alarms
Communicated with other aides and nurses respectfully
Carhop
Sonic Drive-in Beebe Capps
08.2019 - 06.2021
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Maintained positive and professional attitude to promote repeated business with customers.
Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
Cleaned and maintained drive-in parking lots, picnic tables to provide clean and attractive environment for customers.
Operated headset communication system to take orders quickly and accurately from customers.
Answered guest questions and promoted special products.
Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Assisted customers in choosing menu items by providing food complementing information.
Memorized orders and maintained high accuracy in high-traffic times.
Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Completed milkshakes and ice cream desserts for customers, as well as, burgers and fryer foods.
Brewed coffee and tea, and changed out drink station syrups.
Trained new employees to provide customer satisfaction with speed and accuracy.
Education
High School Diploma -
Searcy High School
Searcy, AR
05.2019
Skills
Customer Service
Policy and Procedure Adherence
Customer Data Confidentiality
Reading Comprehension
Email Etiquette
Telephone Reception
Customer Service and Assistance
Keeping up with fast paced work environments
Affiliations
NLC Searcy Volunteer: Children's ministry leader, Children ministry worship leader, Member of worship team.
Certification
Certified Child Care Teacher- Arkansas Department of Career Education- Completed: 4/18/19
Medical Surgical Registered Nurse at Unity Health-White County Medical CenterMedical Surgical Registered Nurse at Unity Health-White County Medical Center