Hannah Jackson
Paragould
Summary
Sales associate with extensive experience in customer service and relationship management. Demonstrated ability to enhance customer satisfaction through tailored product demonstrations and effective communication. Proven success in fast-paced environments, driving sales and fostering client loyalty.
Overview
16
16
years of professional experience
Work History
Sales Associate
SelectQuote
Overbrook
10.2025 - Current
- Educated clients on insurance plans tailored to individual needs and preferences.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Demonstrated product features and benefits to address specific customer requirements.
- Participated in training sessions to improve product knowledge and sales techniques.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Maintained strong relationships with peers and management to foster team success.
- Arranged merchandise displays to stimulate sales and clear overstock items.
- Adapted sales approaches based on customer feedback for improved results.
Floral Assistant
Adams's florist
Paragould
08.2021 - 02.2023
- Managed phone inquiries to deliver prompt customer service.
- Created floral arrangements aligned with client preferences.
- Coordinated deliveries to ensure timely arrival of floral products for customer satisfaction.
- Assisted customers in promoting various floral offerings as a sales associate.
- Oversaw inventory management for floral supplies and equipment.
- Developed seasonal product plans aligned with customer trends to maximize sales opportunities.
- Implemented process improvements to streamline order fulfillment and enhance customer experience.
- Trained new team members on operational procedures and service standards.
Emergency Medical Technician
Arkansas Methodist Medical Center
Paragould
06.2010 - 08.2017
- Provided emergency medical care to patients in critical situations.
- Responded swiftly to emergency calls, assessed situations, and administered appropriate treatments for various medical conditions.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Monitored vital signs and reported changes to medical personnel.
- Evaluated patients' medical status and monitored vital signs during transit.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Coordinated with healthcare teams to enhance patient-centered service delivery.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Collaborated with medical personnel to quickly treat and transport patients.
- Facilitated communication between patients, family members, and healthcare professionals.
- Provided education to patients and families on health and safety practices to promote better outcomes.
- Documented patient information accurately in medical records systems.
- Documented patient assessment findings in accordance with established protocols.
- Maintained equipment and supplies for readiness in emergencies.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Operated emergency response vehicles during transport of patients.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Suctioned airways to clear obstructions and help patients breathe.
- Bandaged wounds and determined necessity for stitches or sutures.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Observed and assessed incident scenes to maintain safety of first responders.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Positioned patients in preparation for treatment and transport.
Emergency Room Unit Secretary
Arkansas Methodist hospital
Paragould
06.2010 - 08.2016
- Oversaw emergency department operations, optimizing workflow to enhance patient care.
- Coordinated communication between medical staff and patients, maintaining clarity in high-pressure ER environment.
- Managed patient records for accuracy in electronic systems, ensuring HIPAA compliance.
- Assisted nursing staff with tasks to enhance patient care and improve operational efficiency.
- Facilitated information flow among emergency response teams, improving response effectiveness during critical situations.
- Scheduled tests, lab work, and procedures for ER patients per physician orders.
- Processed incoming calls, directing requests to appropriate departments or personnel.
- Collected specimens for laboratory testing from ER patients upon admission.
Education
High school -
Greene County Tech high school
AR05-2010
Some College (No Degree) - Nursing
Arkansas State University
Paragould, ARSkills
- Product knowledge
- Product demonstration
- Sales performance
- Upselling strategies
- Customer service
- Customer engagement
- Relationship management
- Effective communication
- Active listening
- People skills
- Multi-tasking ability
- Team collaboration
Timeline
Sales Associate
SelectQuote
10.2025 - Current
Floral Assistant
Adams's florist
08.2021 - 02.2023
Emergency Medical Technician
Arkansas Methodist Medical Center
06.2010 - 08.2017
Emergency Room Unit Secretary
Arkansas Methodist hospital
06.2010 - 08.2016
High school -
Greene County Tech high school
Some College (No Degree) - Nursing
Arkansas State University