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Dynamic Leader with 16+ years of international experience in a hyper-growth business environment with forward-looking and goal-oriented mindset.
Strong business acumen and successful hands-on experience in HR Operations, HR Systems / HRIS, M&A,Employee Engagement and Retention, Compensation and benefits, Talent Acquisition, HR Transformation and Pre-IPO readiness. Demonstrated record of success in building successful teams and managing profitable operations.

I'm a dynamic and versatile professional with a proven track record in talent attraction, acquisition, and selection. With expertise across HR, customer success, digital marketing, quality assurance, learning and development, and operations management, I bring adaptability and efficiency to every role. My experience spans a decade in the BPO industry, excelling in remote management and driving organizational success. Known for my energetic approach and strong interpersonal skills, I believe in creating positive work environments and fostering strong relationships.
Key Skills:
Talent Management: Expert in recruiting top talent and optimizing selection processes.
HR Operations: Skilled in employee relations, performance management, and policy implementation.
Customer Success: Adept at building long-term relationships and driving customer satisfaction. Digital Marketing: Proficient in enhancing brand presence and boosting engagement.
Quality Assurance: Experienced in implementing robust quality frameworks.
Learning & Development: Passionate about designing and delivering effective training programs.
Operations & Project Management: Skilled in optimizing processes, managing projects, and improving efficiency.
Scrum & Lean Six Sigma: Knowledgeable in applying methodologies to drive process improvements.
Logistics & Cargo Management: Expertise in managing logistics and optimizing supply chains.

Highly motivated HR Professional with 4+ years of hands-on experience in managing end-to-end HR processes. Having a strong background in handling various HR operational activities in employee life cycle and knowledge in achieving corporate excellence and implementing multiple human resource initiatives. Strategic thinker with ability to align the needs of employees with the goals & mission of organization. Committed to build a productive and engaged workforce by focusing on process improvement & innovation in an on-going processes on daily basis.

Experienced HR and People Services professional with 5+ years in employee relations, workplace investigations, and regulatory compliance across multi-state operations. Demonstrated expertise in Federal, State, and Local employment law, EEO compliance, policy violation resolution, and data-driven decision-making. Recognized leader in training and employee advocacy with a track record of improving team performance and operational outcomes.

REMYA PRABHAKARAN

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People Services Resolution Specialist

Senior QA Analyst

QA Analyst

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MCA -

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People Services Resolution Specialist

Senior QA Analyst

QA Analyst

MCA -

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