Christian family-man focused on God, family, community and country.
Results-driven operations manager with expertise in organization and process efficiency, documentation, and client relationship management. Proven track record in enhancing client satisfaction through the insistence of demonstrating one's best effort, strategic operational efficiency and business evolution.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Self-employed (Front Line Retreats & Turtle Self-Storage)
Berryville, AR
06.2020 - Current
Developed operational strategies to enhance our personal services in order to maintain and improve the satisfaction of our customers.
Managed daily business operations - ensuring efficient workflow and the adherence to a constantly improving standard of quality.
Oversaw financial management - including bookkeeping, budgeting, expense tracking and invoicing when relevant.
Cultivated professional relationships to secure quality accomodations and services in order to provide more favorable pricing structures and the best possible experiences for tenants and patrons.
Constantly maintained and improved the asset portfolio, allowing for the opportunity to acquire and sell additional properties as deemed both viable and profitable.
Enrollment Coach - Sales Associate
Energized Health
Columbia, TN
10.2024 - 06.2025
Organized appointments and daily telephone consultations with potential clients/enrollees.
Remotely discussed the appropriateness of the health protocol that the company founders developed as it related to the individual health goals and wellness strategies of potential clients.
Facilitated the sale of the protocol to potential clients, including full-payment transactions and both in-house and external finance options for client enrollment - oftentimes requiring credit checks.
Mentored our potential clients by discussing their lifestyle choices and relating those to my own personal journey with the protocol.
Helped to improve internal feedback systems to facilitate the growth of the company as we measured client satisfaction during their enrollment - adjusting the coaching techniques accordingly.
Crew Member
Floyd's Metal Buildings
Berryville, AR
03.2023 - 11.2023
Participated in most aspects of the construction process.
Operated machinery to assemble metal building components efficiently.
Assisted in quality control processes to ensure product standards.
Occasionally assisted with the training of new crew members on safety protocols and operational procedures.
Collaborated with the foreman and crew to streamline assembly workflows and reduce recurring delays.
Education
Bachelor of Science - Business Administration (Marketing)
University of Arkansas
Fayetteville, AR
05-1995
Skills
Documentation and reporting
Interview and hiring processes
Business planning
Manual/general labor
Equipment operation
Some computer platform skills
Business operations and warehouse management
Proficient with organization and process efficiency
Timeline
Enrollment Coach - Sales Associate
Energized Health
10.2024 - 06.2025
Crew Member
Floyd's Metal Buildings
03.2023 - 11.2023
Owner/Operator
Self-employed (Front Line Retreats & Turtle Self-Storage)
06.2020 - Current
Bachelor of Science - Business Administration (Marketing)
Maintenance technician, machine operator at Nestle India Ltd, prime nuts fzeMaintenance technician, machine operator at Nestle India Ltd, prime nuts fze