Hayden Kendall
Rogers
Summary
Detail-oriented professional with expertise in technical support and data analysis. Proven track record in process improvement and project management, driving efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Title Agent
Waco Title
Springdale
07.2025 - Current
- Conducted title research ensuring legal compliance and risk reduction in property transactions.
- Enhanced closing efficiency by streamlining processes and fostering lender relationships.
- Implemented digital tools for title searches, boosting efficiency and reducing paper use.
- Improved communication with real estate professionals, expediting the closing process.
- Strengthened legal compliance through thorough title research and process improvements.
Support Analyst
Nuqleous
Rogers
10.2023 - 07.2025
- Provide exceptional technical support, ensuring swift issue resolution. Mentor junior analysts, fostering a collaborative learning environment.
- Analyze complex technical issues, develop innovative solutions, and collaborate with cross-functional teams to enhance product stability and reliability.
- Develop and implement creative strategies to streamline support processes, resulting in improved system efficiency and customer satisfaction.
- Drive continuous improvement in support operations, resulting in measurable enhancements to response times and first-contact resolution rates.
- Experience working closely with Walmart Retail Link, Walmart Luminate, AutoZone, Lowes and Target data
Title Agent
Realty Title & Closing Services LLC
Rogers
08.2021 - 10.2023
- Conducted title research ensuring legal compliance and risk reduction in property transactions.
- Enhanced closing efficiency by streamlining processes and fostering lender relationships.
- Implemented digital tools for title searches, boosting efficiency and reducing paper use.
- Improved communication with real estate professionals, expediting the closing process.
- Strengthened legal compliance through thorough title research and process improvements.
Irrigation Technician
U.S. Lawns
Rogers
09.2020 - 08.2021
- Diagnosed and repaired complex irrigation systems, optimizing water usage and reducing waste.
- Implemented data-driven maintenance schedules, enhancing system longevity.
Education
High School Diploma -
Rogers High School
Rogers, ARSkills
- Communication
- Research
- Time Management
- Customer Service
- Problem Solving
- Data Analysis
- Process Improvement
- Technical Support
- Mentoring
- Project Management
- Data Visualization
- Quality Assurance
- User Experience
- Conflict Resolution
- SQL
- Python
- Excel
- PowerBI
- Snowflake
COURSES
- Data Analysis Apprenticeship Training
- Arkansas Center for Data Science
- Feb 2024 - May 2024
Timeline
Title Agent
Waco Title
07.2025 - Current
Support Analyst
Nuqleous
10.2023 - 07.2025
Title Agent
Realty Title & Closing Services LLC
08.2021 - 10.2023
Irrigation Technician
U.S. Lawns
09.2020 - 08.2021
High School Diploma -
Rogers High School