Facilitated successful resolution of complex issues by employing problem-solving techniques during group discussions.
Adapted presentation style when necessary to maintain participant engagement throughout the duration of each session.
Enabled skill enhancement through personalized coaching sessions, addressing specific challenges faced by individuals within their roles.
Assisted in the design of customized training programs tailored to meet organizational needs and objectives.
Enhanced team productivity by implementing interactive training sessions and workshops.
Established a strong rapport with participants, leading to increased trust and openness during facilitated sessions.
Optimized program delivery by conducting thorough evaluations post-workshop to identify areas requiring adjustments or enhancements.
Mentored junior facilitators in best practices for managing group dynamics and resolving conflicts among participants.
Streamlined processes for more efficient facilitation of group activities and discussions.
Collaborated with other facilitators in creating engaging content that addressed different learning styles and preferences.
Developed comprehensive workshop materials for improved participant engagement and learning outcomes.
Evaluated participant performance to provide constructive feedback and identify areas for improvement or growth.
Promoted a positive learning environment by establishing clear expectations, goals, and support systems within each session.
Fostered a culture of continuous improvement within the organization through regular feedback on workshop effectiveness.
Strengthened team cohesion through carefully designed team-building exercises and activities.
Identified areas in need of improvement and implemented solutions.
Academy Coach
Walmart
04.2021 - 10.2023
Contributed to team success by identifying and nurturing young talent through scouting and recruitment efforts.
Kept up-to-date with the latest developments in coaching methodologies and sports science to ensure the academy''s practices remained at the cutting edge.
Assisted in organizing annual tryouts to evaluate incoming talent effectively while ensuring an efficient selection process.
Provided assistance to teachers through strength-based approach.
Assistant Store Manager
Walmart
09.2016 - 04.2021
Managed financial documentation and following up with any overages/shortages, lead in coaching and developing associates, solving customer needs and concerns in a timely manner, meeting and obtaining sale and market financial metrics, and assisting in limiting the amount of shrink within the store
Program Support Worker
Better Living Counseling Service
05.2016 - 09.2016
Offered individual support to families and parents in the Nebraska foster care system by communicating and documenting new parenting skills, providing program resources and organizing steps for parents to follow as they strive to gain custody of their children
Assistant Resident Director
Doane College
08.2015 - 12.2015
Work personally with students to solve problems, handle crisis situations, and motivate them to succeed
Planned campus wide alcohol alternative events and trained Resident Adviser staff on the skills needed to be an effective influence on their floor
Managed housing issues for 300 students
Community Coordinator
Doane College
07.2014 - 08.2015
Communicated with Board of Trustees to fund student organization housing, created proposals for the department, trained staff on crisis management, documentation, and creating healthy communities on campus and off
Resident Advisor
Doane College
08.2013 - 05.2014
Organized programs to encourage student interactions, resolved conflicts with students and parents in person, on the phone, and over email
Learned how to de-escalate crisis situations in an effective manner
Helped develop students social skills, respect for the community, and personal skills to help them better themselves
Education
Bachelors of Arts - Law, Politics, Society, Sociology with an Emphasis in Criminology, Leadership Studies
Doane University
Crete, Nebraska
Skills
Team motivation
Coaching and mentoring
Task delegation
Training delivery
Employee engagement
Adaptive learning
Teamwork
Teamwork and collaboration
Leadership and inspiration
Customer service
Problem-solving
Reliability
Activities
Next Generation Leaders, 01/01/18, 01/01/20, Regionally accepted to learn and train others across the midwest on the new advances the company is making.
Chi Delta Sorority, 01/01/15, 01/01/16, Worked with several organizations in Eastern Nebraska to empower women and children’s rights.
Emerging Leaders’ Summit, 01/01/15, 01/01/15, Campus leaders came together to learn more about leadership.
Residence Life Staff, 01/01/13, 01/01/15, Planned programs for students and handled crisis management.
Timeline
Field Senior Facilitator
Walmart
10.2023 - Current
Academy Coach
Walmart
04.2021 - 10.2023
Assistant Store Manager
Walmart
09.2016 - 04.2021
Program Support Worker
Better Living Counseling Service
05.2016 - 09.2016
Assistant Resident Director
Doane College
08.2015 - 12.2015
Community Coordinator
Doane College
07.2014 - 08.2015
Resident Advisor
Doane College
08.2013 - 05.2014
Bachelors of Arts - Law, Politics, Society, Sociology with an Emphasis in Criminology, Leadership Studies