Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Alvey

Ola

Summary

8 year of experience as a caring teacher. 10 plus years with customer service. Motivated exhibiting strength in critical thinking and problem solving, Gradated with a EMR certificated.

Overview

14
14
years of professional experience

Work History

Financial Clerk

Millard Herny Clinic
07.2023 - 11.2023
  • Operated computers programmed with accounting software to record, store and analyze information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Teacher

Yell County Special Services
08.2015 - 05.2023
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Customer Service Representative

Amazon
03.2010 - 08.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Certificate - Electronic Medical Records

Penn Foster College
Scottsdale, AZ
06.2023

Skills

  • Customer Service
  • Call Center Operations
  • Data Entry
  • Administrative Support
  • Clerical Support
  • Child Development

Timeline

Financial Clerk

Millard Herny Clinic
07.2023 - 11.2023

Teacher

Yell County Special Services
08.2015 - 05.2023

Customer Service Representative

Amazon
03.2010 - 08.2015

Certificate - Electronic Medical Records

Penn Foster College

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Heather Alvey