Heather Drummond
El Dorado
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am compassionate with a versatile background in customer service and animal care.
Overview
2
2
years of professional experience
Work History
Part time Employee
Chic-Fil-A
El Dorado
11.2025 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Volunteer
UCAPS
El Dorado
06.2024 - 09.2025
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
- Monitored animal behavior and reported any concerns to staff.
- Assisted with daily feeding and care of shelter animals.
- Cleaned animal enclosures to maintain hygiene and safety.
- Assisted with bathing and brushing to keep animals clean, attractive and comfortable.
Education
High School Diploma -
Parkers Chapel High School
El Dorado, AR05-2026
Skills
- Customer service
- Animal care
- Project management
- Team collaboration
- Problem solving
- Time management
- Flexible availability
- Dependable and responsible
- Strong work ethic
- Attention to detail
- Calm under pressure
- Active listening
- Communication skills
Timeline
Part time Employee
Chic-Fil-A
11.2025 - Current
Volunteer
UCAPS
06.2024 - 09.2025
High School Diploma -
Parkers Chapel High School