Heather Dunaway
Edmonton
Summary
Experienced Supervisor leading team members. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures.
Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional planning strengths to accomplish whats required. Skilled in teaching new concepts and best practice strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Commissionaires
04.2013 - Current
- Increased team productivity by implementing clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved client satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
No Degree - Bible Study
LDPTC
On-line/on Going06.2022
Skills
- Operations Management
- Staff Management
- Inventory Control
- Organization
- Liaise with police agency and Canadian Corps Commissionaires
- Security surveillance/security operations centre
- Foot patrols and access control
Accomplishments
- Collaborated with a team of 15 for the development of a successful and smooth operation.
- Achieve unity through effectively helping with understanding roles and responsibilities.
- Supervised team of 14 staff members.
Certification
- First Aid Certificate - Active
- Security License - Active
- Supervisory Certificate - Active
Timeline
Supervisor
Commissionaires
04.2013 - Current
No Degree - Bible Study
LDPTC
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