Heather Householder
Brookland
Summary
Passionate nonprofit professional dedicated to fostering innovative learning solutions and driving long-term improvement. Versatile skills in project management, problem-solving, and collaboration. Brings a fresh perspective and a strong commitment to quality and success. Recognized for delivering effective solutions through adaptability and a proactive approach. Driven by the desire to make a positive impact in the nonprofit sector and contribute to meaningful change.
Overview
8
8
years of professional experience
Work History
Compliance Manager
EF
10.2024 - Current
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Reviewed documents, files, transcripts, and other records to assess compliance with company and Department of State regulations.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
Travel Support Coordinator
EF
03.2023 - Current
- Coordinate travel arrangements, ensuring timely bookings and cost-effective solutions
- Resolve travel-related issues, enhancing customer satisfaction and operational efficiency
- Utilize analytical skills to optimize travel processes, reducing costs and improving service quality
- Lead team members during a very busy travel season
- Foster team synergy, driving cross-functional projects to successful completion
- Consistently meet deadlines and exceed quality benchmarks
Host Family Recruitment Manager
EF
06.2022 - 03.2023
- Developed and executed recruitment campaigns, resulting in a rise in family engagement
- Collaborated with cross-functional teams to streamline processes, enhancing overall efficiency
- Analyzed recruitment data to identify trends, improving decision-making and reducing placement time
- Provided ongoing support and training to new recruits, fostering a collaborative and supportive work environment
- Leveraged data-driven insights to optimize recruitment strategies, resulting in measurable improvements in decision-making and reduced placement timelines
Learning Partner
Bansho
06.2021 - 05.2022
- Collaborated with families to identify learning gaps, creating tailored plans that boosted student performance
- Delivered live online homework support, enhancing academic outcomes and student engagement
- Designed weekly learning plans with synchronous and asynchronous instruction for comprehensive learning
- Pioneered blended learning approach, integrating live online support with asynchronous resources to create a comprehensive educational experience
English Second Language Teacher
VIPKid
04.2018 - 10.2021
- Conducted 800+ one-on-one English classes, enhancing students' language skills with tailored lessons
- Built strong relationships, fostering a comfortable learning environment for diverse students
- Maintained a fully-booked schedule, receiving high reviews from parents
- Enhanced English proficiency across multiple subjects, impacting over 300 students in six months
- Developed creative teaching strategies to engage students in English, math, science, and history, improving their comprehension and retention
Community Partnerships Assistant-Warehouse
Arkansas Early Learning, Inc.
06.2018 - 07.2019
- Managed $4.9M annual non-federal share requirement, ensuring compliance and accuracy - Analytical
- Established and transitioned a multi-million dollar donations program with local Wal-Mart stores - Innovative
- Collaborated with Wal-Mart management to schedule weekly donations, ensuring seamless operations - Collaborative
- Played a key role in maintaining $4.9M annual non-federal share requirement - Results-Oriented
Retail Sales Representative
Advantage Solutions: Sales, Marketing, Technology
06.2017 - 06.2018
- Trained a high-performing sales team, achieving award-winning sales each quarter
- (supportive)
- Collaborated with shop managers to boost sales and brand visibility, resulting in steady growth
- (collaborative)
- Built strong relationships with managers across a 500-square-mile territory, enhancing collaboration
- (authoritative)
- Achieved top sales awards for assigned brands through effective relationship-building
- (results-Oriented)
- Improved sales performance by fostering a collaborative environment with diverse team members
- (enthusiastic)
Education
Master's of Public Administration - Nonprofit Management
Arkansas State University
Jonesboro, AR12-2018
Master's of College Student Personnel Services -
Arkansas State University
Jonesboro, AR12-2016
Skills
- Slack
- Zoom
- Excel
- Salesforce
- IOS
- Wordpress
- Travel Support
- Cultural Exchange
- Host Family Recruitment
- Cultural matching
- Compliance monitoring
- Training development
- Training and education
- Document reviews
- Staff training
- Project management
- Regulatory examinations
- Data evaluation
Hobbies and Interests
- Reading
- Cooking
- Yoga
- Learning
- Family time
Timeline
Compliance Manager
EF
10.2024 - Current
Travel Support Coordinator
EF
03.2023 - Current
Host Family Recruitment Manager
EF
06.2022 - 03.2023
Learning Partner
Bansho
06.2021 - 05.2022
Community Partnerships Assistant-Warehouse
Arkansas Early Learning, Inc.
06.2018 - 07.2019
English Second Language Teacher
VIPKid
04.2018 - 10.2021
Retail Sales Representative
Advantage Solutions: Sales, Marketing, Technology
06.2017 - 06.2018
Master's of Public Administration - Nonprofit Management
Arkansas State University
Master's of College Student Personnel Services -
Arkansas State University
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