Heather Turner
Ozark
Summary
Dynamic and customer-focused professional with experience at ConocoPhillips, excelling in customer service and inventory management. Proven ability to drive customer satisfaction and build lasting relationships. Skilled in stocking shelves and maintaining a clean environment, while consistently achieving sales growth through personalized service and a positive attitude.
Overview
10
10
years of professional experience
Work History
Gas Station Clerk
ConocoPhillips
04.2022 - Current
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Facilitated sales of services and goods.
- Built trustful relationships with customers to encourage return visits.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cosmetologist
SmartStyle
07.2018 - 05.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Answered phone calls and emails to schedule client appointments.
Independent Stylist / Booth Rental Cosmetologist
Self-employeed
03.2018 - 07.2018
- Organized sales area and work stati
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Cosmetology Student
Arkansas Tech University
01.2016 - 05.2017
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed creative techniques to provide clients with latest hairstyles.
- Styled hair, makeup and nails for customers for special events and occasions.
Education
Associate of Applied Science - General Studies
Arkansas Tech University, Ozark Ar
Ozark, AR05-2017
Cosmetology - Cosmetology
Arkansas Tech University
Ozark, AR05-2017
Nursing Assistant - Nursing Assistant
Arkansas Tech University
Ozark, AR06-2013
Skills
- Stocking shelves
- Customer service and assistance
- Fuel pumping
- Driving customer satisfaction
Timeline
Gas Station Clerk
ConocoPhillips
04.2022 - Current
Cosmetologist
SmartStyle
07.2018 - 05.2022
Independent Stylist / Booth Rental Cosmetologist
Self-employeed
03.2018 - 07.2018
Cosmetology Student
Arkansas Tech University
01.2016 - 05.2017
Associate of Applied Science - General Studies
Arkansas Tech University, Ozark Ar
Cosmetology - Cosmetology
Arkansas Tech University
Nursing Assistant - Nursing Assistant
Arkansas Tech University
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