Heith Riley
Fort Smith,AR
Summary
Teachable, friendly, and equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Night Auditor
Holiday Inn and Suites
11.2024 - 02.2025
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Maintained cleanliness and organization of the lobby area.
Assistant Manager
Game X Change
01.2023 - 04.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs and ordered inventory as needed.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Delegated tasks to fellow employees.
- Created weekly schedules.
Sales Associate
GameStop
08.2022 - 01.2023
- Answered customer questions about games and gaming consoles, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed in-bound stock.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Line Cook
Wind River Brewing Company
05.2021 - 07.2022
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Plated and presented all dishes to match established restaurant standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Dishwasher and Delivery Driver
Old Stones Smokehouse & Country Pizza
01.2021 - 07.2022
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and pizza sheets used often by kitchen staff.
- Delivered food and provided excellent customer service during deliveries.
Education
High School Diploma -
Skyline Academy
Pinedale, WY05-2019
Skills
- Front desk monitoring
- Balancing accounts
- Report generation
- Drawer closing protocols
- Food preparation and portioning
- Stock ordering and rotation
- Crew training
- Proficient computer skills
- Highly motivated
- Great customer service
- Attention to detail
- Punctual and honest
- Team collaboration
- Teachable, quick learner
Timeline
Night Auditor
Holiday Inn and Suites
11.2024 - 02.2025
Assistant Manager
Game X Change
01.2023 - 04.2024
Sales Associate
GameStop
08.2022 - 01.2023
Line Cook
Wind River Brewing Company
05.2021 - 07.2022
Dishwasher and Delivery Driver
Old Stones Smokehouse & Country Pizza
01.2021 - 07.2022
High School Diploma -
Skyline Academy
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